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Housing Manager

4 months ago

Exeter, United Kingdom Red Snapper Recruitment | Housing Full time

Our client is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. They run several projects and every year help thousands of people out of homelessness, into employment, away from domestic abuse, and more.


If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for


Job Role: Supported Housing Service Manager

Salary: £31,400 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter


Additional information:

  • On-call (1 in 4 weeks), £100/week when on-call
  • A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work


The Role:

The Service Manager will play a crucial role in the Exeter team, managing Supported Housing and Trainer Tenancies projects. These initiatives are committed to providing support to individuals with a history of homelessness in the Exeter area. The foremost objective is to deliver high-quality, person-centred support, with a focus on ensuring the safety and well-being of each person.


In this role, you will oversee multiple units of accommodation along with a dedicated team of support workers. Your primary responsibility will be to lead the service, ensuring that the support provided to residents and staff meet high-quality standards. Your day-to-day activities will vary significantly, from directly supporting clients and guiding staff in their roles to ensuring the efficient and smooth operation of the service. Additionally, you will regularly engage in discussions with external stakeholders and commissioners.


Responsibilities include:

  • Provide planning, leadership and direction, meeting statutory and organisational quality standards
  • Take responsibility for the day-to-day management of any relevant buildings, including maintenance and safety issues, ensuring that regular inspections (internal and external) are made and monitored
  • Ensure that the appropriate levels and quality of staff and other resources are available to meet the agreed service standards, and that a robust staffing rota always exists - the post holder will be expected to provide additional cover if necessary
  • Develop and manage monitoring systems which demonstrate the usage and achievements of the service for your team, the organisation and external audiences
  • Carry out, within reason, any other duties necessary to achieve the smooth running of the service and undertake other organisational duties, which are broadly in line with the above key responsibilities


Qualifications / Requirements:

  • A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work.
  • Comprehensive knowledge and understanding of rough sleeping, multiple complex social need and the causes of homelessness.
  • Proven management experience in a similar setting
  • Ability to represent the organisation professionally to a wide range of people including service users, families, neighbours, professionals and commissioners


There are many great reasons to join the team

  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • Sliding salary scale with salary increases every year for the first 3 years
  • Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
  • 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
  • 30% staff discount at charity shops
  • 20% staff discount at bike workshops
  • A generous and competitive pension scheme
  • Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • 6 weekly Reflective Practice sessions from objective, external facilitators


Get in touch

If you have any questions about the Supported Housing Service Manager role, please get in touch with Janet at Janet.Duhur@rsg.ltd.