Housing Manager

5 days ago


Exeter, Devon, United Kingdom Karter Thomas Ltd Full time

We are seeking a skilled Housing & Customer Engagement Manager to join our team at Karter Thomas Ltd. This is a permanent vacancy, with the opportunity to start as a temporary role and transition to permanent.

This role requires a strong background in housing management, with experience in tenancy management, neighbourhood management, and anti-social behaviour services. The ideal candidate will have a CIH Level 4 Certificate in Housing or above, or be committed to obtaining it within 12 months.

The successful candidate will be responsible for:

  • Providing housing management services, including tenancy management, neighbourhood management, and caretaking services.
  • Developing and implementing customer engagement strategies to ensure high levels of customer satisfaction.
  • Performing the role of safeguarding lead and ensuring the team is aware of maintenance issues and activities of the Development and Property Services teams.
  • Overseeing the delivery of rent collection and arrears services, ensuring accounts are properly maintained and customers are supported to maximise their income and manage debts.

The ideal candidate will have a Basic DBS check, a driving license, and experience in Dynamics would be beneficial. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.



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