AV Technician Onsite

1 week ago

London, United Kingdom Rafferty Resourcing Full time

AV Technician Central LondonFull-Time Permanent Rafferty Resourcing is recruiting for an experienced and customer-focused AV Technician to support a prestigious corporate site in Central London. This is a permanent role offering hands-on technical work variety and the opportunity to support high-profile meetings events and collaboration spaces in a world-class environment. If youre passionate about AV technology enjoy working directly with users and want to develop your career in a professional corporate setting this could be the perfect fit. The Role: As the AV Technician you will deliver day-to-day operational support across all onsite audio-visual and video conferencing systems. From room checks and system testing to event setup and troubleshooting youll ensure every meeting runs smoothly and every user receives an excellent service experience. Youll become the go-to onsite AV expert providing first-line support resolving issues quickly and working closely with IT and facilities teams to maintain a reliable high-quality AV environment. Key Responsibilities: Provide daily operational support across all AV and VC systems in meeting rooms and event spacesSet up test and operate AV/VC systems for internal and external meetings presentations and live eventsDeliver support for Microsoft Teams Zoom Webex and other VC platformsDiagnose resolve and escalate technical issues as neededConduct daily room checks and preventative maintenance to ensure systems are ready for useAssist with logistics for large events including town halls and executive presentationsMaintain accurate records of incidents service requests and resolutionsProvide friendly and clear user guidance supporting staff and executives with AV best practicesCollaborate with IT facilities and external vendors to maintain service reliabilityMaintain equipment inventory and asset trackingAdhere to onsite health and safety policies Shift Pattern: Weekly rotating shifts to ensure full onsite support: 07:00 15:0008:00 16:0011:00 19:00 Flexibility is required to support events and business needs. Skills & Experience: Strong knowledge of collaboration technologies (Teams Rooms Logitech Poly Yealink etc.)Hands-on experience working with AV hardware including Crestron QSC microphones DSPs and switchersExcellent troubleshooting and fault-finding skillsConfident communicator with strong interpersonal skillsProfessional customer-focused and comfortable supporting users at all levels including executivesAbility to multitask and remain calm under pressureFlexible to support occasional out-of-hours events when requiredAVIXA CTS certification is advantageous If youre ready to bring your technical AV skills to a highly professional corporate environment and want to grow your career with a supportive team wed love to hear from you. Key Skills E & I,Low Voltage,Customer Service,Hospitality Experience,Computer Networking,Computer Skills,Cabling,Customer Support,Schematics,Human Resources,Power Tools,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1

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