AV Technician

1 week ago

London, United Kingdom Rafferty Resourcing Full time

AV Technician Central LondonFull-Time, Permanent Rafferty Resourcing is recruiting for an experienced and customer-focused AV Technician to support a prestigious corporate site in Central London. This is a permanent role offering hands-on technical work, variety, and the opportunity to support high-profile meetings, events, and collaboration spaces in a world-class environment. If you're passionate about AV technology, enjoy working directly with users, and want to develop your career in a professional corporate setting, this could be the perfect fit. The Role: As the AV Technician, you will deliver day-to-day operational support across all onsite audio-visual and video conferencing systems. From room checks and system testing to event setup and troubleshooting, you'll ensure every meeting runs smoothly and every user receives an excellent service experience. You'll become the go-to onsite AV expert, providing first-line support, resolving issues quickly, and working closely with IT and facilities teams to maintain a reliable, high-quality AV environment. Key Responsibilities: Provide daily operational support across all AV and VC systems in meeting rooms and event spacesSet up, test, and operate AV/VC systems for internal and external meetings, presentations, and live eventsDeliver support for Microsoft Teams, Zoom, Webex, and other VC platformsDiagnose, resolve, and escalate technical issues as neededConduct daily room checks and preventative maintenance to ensure systems are ready for useAssist with logistics for large events, including town halls and executive presentationsMaintain accurate records of incidents, service requests, and resolutionsProvide friendly and clear user guidance, supporting staff and executives with AV best practicesCollaborate with IT, facilities, and external vendors to maintain service reliabilityMaintain equipment inventory and asset trackingAdhere to onsite health and safety policies Shift Pattern: Weekly rotating shifts to ensure full onsite support: 07:00 15:0008:00 16:0011:00 19:00 Flexibility is required to support events and business needs. Skills & Experience: Strong knowledge of collaboration technologies (Teams Rooms, Logitech, Poly, Yealink, etc.)Hands-on experience working with AV hardware, including Crestron, QSC, microphones, DSPs, and switchersExcellent troubleshooting and fault-finding skillsConfident communicator with strong interpersonal skillsProfessional, customer-focused, and comfortable supporting users at all levels, including executivesAbility to multitask and remain calm under pressureFlexible to support occasional out-of-hours events when requiredAVIXA CTS certification is advantageous If you're ready to bring your technical AV skills to a highly professional corporate environment and want to grow your career with a supportive team, wed love to hear from you.

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