Business and commercial development manager

AYMES Business and Commercial Development Manager

Role: Business and Commercial Development Manager

Reporting to:  Head of Brand and Portfolio

Department: Commercial Market Engagement

Location: Fully Remote

About the Company:

AYMES International Limited is a leading company specialising in oral nutrition solutions dedicated to improving the lives of individuals with specialised nutritional needs. Our mission is to create innovative, high-quality medical nutrition products that support patient health and wellness. With a strong commitment to research, development, and customer care, we strive to provide the best nutritional solutions in the healthcare industry.

Position Overview:

This role will have a strong focus on internal & external engagement and influence new business development and project delivery. In this role, you will support the wider commercial team to achieve growth targets at a product, local, regional & national level. While delivering for your own territory, you will champion engagement opportunities alongside supporting key projects from ideation, through to commercialisation and delivery. You will sit alongside the management team and drive the business growth strategy.

This is a broad, exciting and varied role and is integral to the commercial development of the company. The role will be instrumental in supporting the delivery of the growth strategy through pro-actively identifying new market opportunities, business case development and writing, and formal customer tenders, all of which align with the company strategies and goals as well as supporting the commercial team to create and deliver a targeted, scalable engagement to deliver the right message, to the right person, at the right time.

Key Responsibilities:

Commercial Engagement Drivers

·      Supporting commercial drivers to achieve their full potential and demonatrating driving consistent growth YOY

·      Strong experience in tender & bid writing

·      A strong understanding of the procurement and business development processes within the NHS or similar public sector areas

·      An ability to develop stakeholder relationships at a high-level, using a consultative approach to developing partnerships and providing solutions

·      Identifying and supporting the capturing and prioritisation of new opportunities

·      Collaboration on our growth strategy, commercial input on pricing and strategic projects

·      KOL mapping and delivering a programme of creative engagement initiative to support your territory and the wider business needs or opportunities.

Bids and Tenders

•     Identify,  lead and co-ordinate bid submissions, ensuring control and ownership of all bidding opportunities

•     To be accountable for bid and proposal responses ensuring these are appropriately responded to on time

•     To provide The Senior Leadership team reports on opportunities, live tenders or forthcoming pipelines

•     To understand the relevant Procurement policies/frameworks, including the NHS Provider Selection Regime, the impact on the organisation, and to support the development of a self-assessment and output required 

•     To complete bid narrative for SME ensuring that the bid reads as one, and meets the service specification and the vision is understood amongst the teams

•     Lead on Bid strategy, and ensure each bid undertakes the correct process to ensure an audit trail

•     Lead any internal projects for new opportunities where new process might need to be tested, ensuring both process and service design models developed meet the commissioned requirements and meet all criteria for quality and product distribution protocols and that the working commercial modelling and financial payment collection processes ensures financial viability and correct process control.

•     Manage the tenders, opportunities and business development options and motivate other roles as required and ensure the team is resourced appropriately to deliver against the pipeline.

•     To work closely with the Head of Brand and Portfolio and Head of R&D to ensure that the commercial offer meets the bid/proposal and aligns with a clear strategy, including risks and reward

•     Presentation of relevant bid and proposal information to senior leaders within the organisation and relevant colleagues for cohesive input

•     Ensure the team is fit for purpose for the forthcoming pipeline, bid libraries are up to date and the ability to flex resource as and when required

•     Attend bidder interviews and events if needed, presenting the service delivery models in a professional and compelling way

•     Support tender and business case writing to ensure operational and clinical deliverability is credible, meets the Bid requirements and is financially viable

•     Support the creation of commercial offers to customers, which are deliverable and scalable

•     For all won services, ensuring the bid promises are documented and handed over to ensure these are mobilised and delivered as planned within the bid

•     Working with members of the Commercial (Market Engagement and R&D), Governance and Finance Teams to have a holistic overview of all opportunities, including stakeholder management and commercial modelling

•     Ability to prioritise and meet conflicting deadlines; external and internal

•     Ensure innovation and learning is shared across the business

•     Continue to keep abreast of clinical and operational developments and innovations within the NHS to ensure that these are factored into writing and modelling

•     Keep abreast of all local and national policy developments to communicate the relevance of the business model within the changing NHS context

•     Undertake specific additional projects as required

•     Deputise for the Head of R&D or the Head of Brand and Portfolio as required.

•     Any other duties as may be relevant to the role.

Skills and Experience

·      Educated to degree level or equivalent (inc. APMP qualification)

·      3 years + of successful bid development and management

·      NHS / Healthcare market experience (preferred – but not essential)

·      A dynamic team player, with a track record in driving growth

·      You will have the ability to think big, while having good attention to detail

·      Commercially minded, with the ability to manage budgets and forecasts

·      Digital knowledge with the ability to deliver creative engagement plans 

·      Experience of KOL mapping & engagement

·      Strong knowledge of CRM systems and sales pipeline development

·      Awareness of sales cycle & customer journeys

·      Excellent organisation and project management capabilities

·      Excellent all-round communicator with influencing skills

·      Adaptable and agile, able to manage multiple projects and prioritise

·      High level of enthusiasm and motivation, which rubs off on those around you

·      Competitive with a strong desire to succeed and “go the extra mile”

·      Strong Knowledge of CRM (Salesforce)

·      IT literate across MICROSOFT 365 platforms

Personal Attributes

·      Ability to work independently and as part of a team – self starter/ pro-active

·      Strong leadership and motivational skills

·      Excellent written and verbal English and presentation skills and experience of presenting compelling business cases to senior internal and external stakeholders

·      Highly analytical with a commercial mindset

·      Ability to clearly communicate the outputs of models to senior management, including the ability to develop presentations in Microsoft PowerPoint

·      High level of integrity and professionalism

·      Hands-on Can-do attitude

·      Solutions orientated

·      Ability to meet demanding timescales, workload and deadlines

·      Able to work autonomously

·      Excellent communications Skills across all levels

·      Highly organised and detail-oriented - Experience of prioritising and responding flexibly to frequent changing demands

·      Capability to work from own initiative and plan own time productively and effectively

·      Friendly, approachable, collaborative