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Customer Service Advisor

2 months ago

Redhill, United Kingdom Reed Full time

My local client is looking for a dedicated Customer Services Advisor to enhance theirr team with their expertise and commitment.

Salary: £26,000 p.a. Hours: Full-time, 36 hours per week Location: Hybrid working model, with initial office days and increased flexibility post-onboarding.

Your Impact: As a Customer Services Advisor, you’ll be the frontline of our service, ensuring customer inquiries are handled promptly and effectively. Your role includes:

  • Being the first point of contact via various channels.
  • Resolving queries efficiently using technology.
  • Escalating issues when necessary and managing follow-up tasks.

Your Skills: We value experience in customer service, knowledge of service standards, and an understanding of repair maintenance processes. You should possess:

  • Excellent communication skills.
  • The ability to serve a diverse customer base.
  • Competency in IT and digital tools.

Our Values: Join us if you share our commitment to trust, open-mindedness, collaboration, and continuous improvement.

DBS clearance is a prerequisite.

What We Offer: My clients believes in creating exceptional experiences for both our customers and team members. The comprehensive rewards include:

  • Competitive pay.
  • Work-life balance with flexible working hours.
  • Professional growth opportunities.
  • Enhanced parental leave.
  • Health benefits and wellbeing support.
  • Recognition and retail perks.