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Customer Service Advisor

4 months ago


City of London, United Kingdom Huntress - Maidstone Full time

Customer Service Advisor - Financial ServicesBased in the City of London, they operate a hybrid model once training has been completed. This includes 2 days per week from home and the rest in the City. Our client is looking to recruit a customer service advisor based within their vibrant Customer Support Centre in London.Their Customer Service Advisors are the first point of contact for all their customers. The role will be supporting customers with everything from account queries to support. You will build relationships with their customers and take ownership of all enquiries ensuring the service and support you provide is the very best available.How you will do itAnswering customer service callsProviding customers with adviceAccurately imputing information onto computer systems What we are looking for Customer focused with a proactive, can-do attitudeThis is a telephone based role so an excellent telephone mannerAttention to detailIT literacyHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK