Customer Service Advisor

4 weeks ago


Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

**Customer Service Advisor(s)**

The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times.

The position requires a professional approach to customer service and a desire for continuous improvement as you will be liaising with healthcare professionals. The role includes: dealing with incoming calls, placing customer orders, investigating and resolving customer queries, informing customers on all aspects of our services and product ranges, and proactive service calls.

It is essential that you have experience of working within either a contact center or busy customer service environment. You will be customer focused with professional telephone and written communication skills. It is essential that you are able to work as part of a busy team and possess proficient keyboard skills. A customer service NVQ or experience in the pharmaceutical industry is desirable but not essential.

In return we offer fantastic training and coaching with ongoing development opportunities.

**The role is full time working on a shift rotation between the hours of 8.30am - 6pm with the occasional Saturday 9am - 1pm.**

**INDPMS



  • Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    **Customer Service Advisor(s)** **WA7 3DJ** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position...


  • Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    **Customer Service Advisor** **37.5 hours a week** **Runcorn, Cheshire** **£21,853** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service...


  • Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    **Customer Service Advisor(s)** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position requires a...


  • Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    Customer Service Advisor(s)WA7 3DJThe PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times.The position requires a...


  • Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    Customer Relationship Advisor The PHOENIX Group are currently looking for a Customer Relationship Advisor who has a passion for delivering the best possible customer experience. Based at our contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The role requires a...


  • Borough of Wigan, United Kingdom Saint-Gobain Full time

    **We are looking for an energetic and enthusiastic Customer Service Advisor to join our team in Jewson Wigan (WN5 9BX**)**!** We’re a busy and well established branch in a great location with a friendly team who pride ourselves on offering a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, timber supply and...


  • Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time

    Customer Relationship AdvisorThe PHOENIX Group are currently looking for a Customer Relationship Advisor who has a passion for delivering the best possible customer experience. Based at our contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times.The role requires a...

  • HR Advisor

    2 weeks ago


    Borough of Halton, United Kingdom PHOENIX Medical Supplies Limited Full time

    **Are you an experienced HR Advisor?** **Phoenix Medical Supplies are seeking an HR Advisor on a permanent basis.** **Up to £32,000** **Runcorn based** **About Us**: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day. As a Europe-wide wholesale and retail company we do that in...


  • Metropolitan Borough of Gateshead, United Kingdom Major Newton Aycliffe Full time

    What's on Offer; Weekly PayTemp to Perm Incoming calls only Access to free 24/7 Health advise Discounted Gym Membership Free car parking Overtime after 40 hrs Major Recruitment are currently seeking experienced Customer Service Advisors to join our team in Gateshead. This is a great opportunity to secure a full time ongoing position. The Role; Handling...


  • Normanton, City and Borough of Wakefield, United Kingdom Howdens Joinery Full time

    Howdens Joinery is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops.Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. What will you be doing as a Customer Service...


  • Borough of Halton, United Kingdom PHOENIX Medical Supplies Limited Full time

    **Are you an experienced Employee Relations Advisor (ER) or HR Advisor?** **Phoenix Medical Supplies are seeking an Employee Relations (ER) Advisor on a permanent basis.** **Runcorn based** **About Us**: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day. As a Europe-wide...


  • London Borough of Wandsworth, United Kingdom Pertemps Managed Solutions Full time

    Customer Service AdvisorPertemps Managed Solutions has been engaged by a market leading self-storage business to find the latest addition to their Wandsworth team. For this role we need a candidate who can be flexible with regards to working hours, you will need to work some weekends.  Responsibilities: This is a role that combines 3...


  • London Borough of Hillingdon, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Hillingdon to assist with the appointment of a Customer Service Advisor, on a 1-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £14.84 - £18.30 per Hour Responsibilities:Act as first point of contact for incoming...


  • City of London, United Kingdom Huntress - Maidstone Full time

    Customer Service Advisor - Financial ServicesBased in the City of London, they operate a hybrid model once training has been completed. This includes 2 days per week from home and the rest in the City. Our client is looking to recruit a customer service advisor based within their vibrant Customer Support Centre in London.Their Customer Service Advisors are...


  • City of London, United Kingdom Huntress - Maidstone Full time

    Customer Service Advisor - Financial ServicesBased in the City of London, they operate a hybrid model once training has been completed. This includes 2 days per week from home and the rest in the City. Our client is looking to recruit a customer service advisor based within their vibrant Customer Support Centre in London.Their Customer Service Advisors are...

  • Service Advisor

    1 day ago


    Metropolitan Borough of Gateshead, United Kingdom Recruitment Boutique Remote Work Freelance Full time

    An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Gateshead on a temporary basisHourly rate between £18.00 and £20.00 per hour - 45 hours per weekPrevious experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent...


  • Borough of Halton, United Kingdom MyTriathlon Full time

    Pay - in line with national minimum wage Hours - at least 30 hours a week (Mon-Fri) **Duties**: Core responsibilities: - Receiving and checking in all customer returns including inspecting and repackaging - Contacting customers to ensure all needs are met. - Control, organise and distribute incoming stock - Collecting and maintaining delivery notes -...


  • The Royal Town of Sutton Coldfield, United Kingdom Elite Personnel Full time

    Our valued client, based in Birmingham, are seeking a Customer Services Advisor to join their team. This is an ongoing TEMP TO PERM role, working 40 hours a week, 5 out of 7 days, between the hours of 8am – 7pm, Monday – Sunday.£11.94 per hour.Customer Services Advisor Responsibilities:Answering inbound callsHelping customers with orders over the...


  • London Borough of Newham, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Newham to assist with the appointment of a Repairs Customer Services Advisor, on a 2.5-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.54 - £21.72 per Hour Responsibilities:To contribute towards the implementation...


  • London Borough of Waltham Forest, United Kingdom Morgan Sindall Property Services Full time

    Permanent Part Time - 20 hours per week (Monday and Friday 11:00 - 20:00 and Wednesday 16:00 - 20:00) We looking to recruit a Customer Service Advisor to join our Waltham Forest Contract based from our Osprey House Office (E4 8TD) About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients,...