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Senior Customer Service Advisor

2 months ago


City, United Kingdom Page Personnel Full time

Page Personnel have just registered a new exciting Permanent Senior Customer Service Advisor Position to work for a reputable business within the automotive sector

This would be an excellent opportunity for an experienced customer service advisor that may have had some senior duties within the team that is looking for that next step and to join a growing business which have lots of exciting plans for 2024

Client Details

Page Personnel have just registered a new exciting Permanent Senior Customer Service Advisor Position to work for a reputable business within the automotive sector

This would be an excellent opportunity for an experienced customer service advisor that may have had some senior duties within the team that is looking for that next step and to join a growing business which have lots of exciting plans for 2024

Description

As a Senior Customer Service Advisor you will oversee a small team below are some of the duties

Coordinate a team of customer advisers provide support and coaching when necessary

Working closely with other members of the department and recognise when any problems and looking at ways to improve

Training and delegating workload

Handling a high volume of customer enquiries

Planning the workload for technicians and managing diaries

Profile

Previous customer service experience and senior duties

Extremely customer focused and passionate about delivering the best possible experience

Able to multi task and work in a busy environment

Excellent team work skills

Approachable and personable whilst able to build excellent working relationships

Job Offer

Salary of 26150+ reputable business within the automotive sector+ excellent progression and development+ central location in Leeds+ hybrid working+ free parking+ regular transport links+ no shift patterns or weekends+ excellent benefits+ fantastic team and environment+ immediate interview