Contact Centre Advisor

2 weeks ago

York, United Kingdom Page Personnel Secretarial & Business Support Full time

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in York to work for a reputable business within the Financial Services Sector

This would be an excellent opportunity to join a business that are experts in their sector have an excellent reputation in the York area and are known for putting customers first at the forefront of everything they do

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in York to work for a reputable business within the Financial Services Sector

This would be an excellent opportunity to join a business that are experts in their sector have an excellent reputation in the York area and are known for putting customers first at the forefront of everything they do

Description

As a Contact Centre Advisor you will be speaking to existing customers handing a range of queries relating to their products and services ensuring service level agreements are exceeded.

You will be dealing with a high volume of inbound and outbound calls no day will be the same and will also be communicating with customers over webchat and email.

Profile

Ideally previous Contact Centre experience however full training will be provided and will consider candidates from other backgrounds and look at transferable skills.

An excellent confident telephone manner

Customer centric and passionate about the delivering the best service

Able to prioritise high volumes of work and thrive from working in a busy environment

Excellent teamwork skills

Job Offer

Salary of £24000+ regular salary reviews+ full training provided+ clear progression and development plan+ excellent benefits+ great on site facilities+ central location+ free parking+ regular transport links+ hybrid working+ excellent team and culture+ no shift patterns or weekends+ immediate interview

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