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Contact Centre Advisor
3 months ago
Page Personnel has a new exciting Permanent Contact Centre Advisor role available in York, working for a well-established company in the Financial Services Sector.
This is a great chance to join a company that excels in their industry, has a solid reputation in York, and is known for prioritizing customer satisfaction above all else.
Client Details:
- Contact Centre Advisor role in York within Financial Services Sector.
- Opportunity to join a reputable company known for customer focus.
Description:
- Speak with existing customers to address their queries regarding products and services, ensuring service level agreements are met.
- Handle a high volume of inbound and outbound calls, as well as communicate via webchat and email.
Profile:
- Prior Contact Centre experience preferred, but full training provided.
- Strong and confident telephone communication skills.
- Customer-centric mindset with a passion for delivering top-notch service.
- Ability to manage high workloads and thrive in a fast-paced environment.
- Excellent team player with good teamwork skills.
Job Offer:
- Salary of £24000+ with regular reviews.
- Comprehensive training, clear career progression, and development opportunities.
- Excellent benefits, on-site facilities, central location, and free parking.
- Regular transport links, hybrid working model.
- Positive team environment, no shift patterns or weekend work.
- Immediate interview available.
