Collections Advisor

2 days ago


Denton, United Kingdom Michael Page Full time

An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Denton. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans. Client DetailsOur client are a well established financial services business based in Denton, they are currently going through a period of growth and are looking for Collections Advisors to join their Collections team. Our client offers great career progression, competitive salary and excellent benefits. DescriptionDuties of the Collections Advisor will be: As a Collections Advisor you'll be supporting customers with queries You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.Setting up payment plansMaximise collections activityProblem and query resolutionAbility to manage and prioritise workloadProfileThe successful candidate will have the below skills:To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.Ability to work well under pressure.Experience in a customer focused role is preferable.Excellent verbal and written communication skills.Strong IT skillsJob OfferSalary £22,308 OTE up to £35,000Great company benefitsAll applicants will undertake DBS / CCJ checks prior to employment


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