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Trainee Depot Manager

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Newton Abbot, United Kingdom LWC Drinks Full time

Role: Trainee Depot ManagerAbout LWC?At LWC, we really care about great service. We deliver this with a 'can do’ attitude that makes the difference to our business. We are confident that our attention to detail, along with our work ethic, has earned LWC a reputation of being one of the best partners in the industry.LWC is a wholesale drinks distributor, which supplies a wide range of alcoholic and non-alcoholic beverages to pubs, bars, restaurants, hotels, and other businesses in the hospitality industry. We’re privately owned and have been established for 40 years. We pride ourselves on having insight and knowledge to forecast future market trends. We are a national business with a regional structure so that we know what’s happening in each local market.The growth and success of our business is dependent on the growth and success of our customers and the people who work for us. We are growing and want to find our next generation of leaders, could you be one of them?Why join our team?We are looking for Trainee Depot Managers to learn all aspects of what it takes to run one of our depots; with the opportunity to progress within our fast growing, people and customer focussed business. Our Depot Managers are involved in all aspects of the day to day running of a depot; from distribution and ware-housing, to sales and office management. Depot Managers are responsible for leading, inspiring, and line managing all depot staff, including; the Office Manager, Distribution Manager, Warehouse Manager, Sales Support team, Distribution and Office staff. As a Trainee Depot Manager we will support and coach you to be able to do this key leadership role within our business. We don’t expect you to know how to do the role straight away, however we’re looking for people with the desire, ambition and work ethic to work hard and learn the role of a depot manager.The Role Requirements:As a trainee manager, we don’t expect you to be able to do all role requirements when you start, we just need you to have the desire and ability to learn it over a 2 year training period in a role which will require:-• The ability to travel is key. Although you’ll be assigned to a specific region, we are a national business and need our trainee managers to gain experience at a range of different sites.• To learn how to manage the day to day running of the depot, focusing on exceptional customer service, balanced continually with distribution efficiency.• Accountable for defining, agreeing and implementing the depot’s Customer Service Charter.• You will need to learn our systems inside out, so that in the future you’re able to interrogate and analyse our systems and data to monitor performance and plan improvements.• In conjunction with the Depot Manager and Regional Manager, define and deliver the short, medium, and long term plans for the development of the depot and the business.• Ensuring that the depot is fully compliant with all aspects of health & safety, and that every member of staff is clear on their responsibilities.• Ensuring the depot delivers on all its requirements in terms of vehicle and fleet management, and protects our operator’s license.• Supporting all employees within the depot, ensuring that the appropriate training, development, and reviews are completed.• Leading and inspiring the team, creating a culture of customer service excellence and a great team spirit.• Supporting the Depot Manager to set budgets and targets for the depot and each department, and ensuring the plan is delivered.• Monitoring and checking weekly sales and trading patterns, and adjusting the plan accordingly.• Analysing our systems and the data available to control margin and costs, ensuring the net profit ambitions are achieved.• Ensuring stock and cash integrity is maintained at all times, and that the right processes and procedures are in place to protect company assets.• Reviewing and adjusting the route planning, and optimisation to ensure that the depot continually adjusts the depots network to meet customer/business requirements.• Reviewing credit and finance across our customer base, making the right commercial decisions in conjunction with the Sales Manager, Commercial Manager, and Regional Manager.• Maintaining high standards in the depot, and at every customer touch point.Key Skills:• Ability to learn on the job in a fast paced environment.• Showing the potential and desire to lead a team of people is essential.• Experience in the use of computer systems and all Windows based applications.• The ability to analyse multiple sources of data.• Good financial acumen.• Excellent communication skills.• Experience of delivering exceptional customer experiences with a "can do" approach.• Knowledge of, and an interest in, the Drinks Industry and the marketplace would be advantageous.