Operations Administrator

1 week ago


Leicester, United Kingdom Tokio Marine HCC Full time

Job title: Operations Administrator (Known internally as Bond Administration Assistant)Contract: 18 month fixed term contractLocation: Rearsby Leicester (onsite parking available)Hours: 35 hours per week (Flexibility in start and finish times: 8:30-9:30 and 16:30-17:30)Why Tokio Marine HCCStanding still is not an option in the current world of Insurance. TMHCC are one of the worlds leading Specialty Insurers. With deep expertise in our chosen lines of business our unparalleled track record and a solid balance sheet TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit empowering our people and delivering on our commitments are at the core of our customer values and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose:This is an excellent opportunity to work within the Surety Division of a leading and highly profitable financial company. The Surety Team are very successful busy enthusiastic highly motivated and pride themselves on the high level of service they provide. Main duties are to provide support to Clients Brokers and TMHCC & TME Underwriters (who work from many different locations across the UK and EU) in the underwriting processing and ongoing administration of Surety Bonds such as Construction Bonds Custom Bonds and Pension Guarantees. Full training on Surety Bonds processes will be provided.Key Responsibilities:Input and retrieval of data on a bespoke database (underwriting system)Filing documentation into ImageRight (paperless filing system)Retrieval of financial information from Companies House and Other information providersInputting terms on underwriting system and preparing quote lettersPreparation and checking of legal documentationAssisting with departmental incoming/outgoing postMonitoring of the general department e-mail box and distribution of incoming e-mails as appropriateDealing with customers and insurance brokers enquiries and queries by telephoneProducing Invoices and Premium Advice NotesGeneral Office AdministrationOther reasonable duties as instructed by the Surety Administration ManagerSkills and Experience Specification:Good command of English and numeracyGood keyboard skills high level of accuracy essentialHigh level of written and verbal communication skillsConfident and courteous telephone mannerGood organizational skillsSelf-motivated and able to use own initiativeKey Benefits Hybrid working optionsNon-contributory pensionFunded private healthcare25 days holiday (plus bank holidays)Wellbeing allowanceFree parkingThe Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. #LI-NW1Required Experience:Unclear Seniority Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1



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