Principal Amazon Account Manager
1 week ago
Amazon Account Director/Team Lead
Location: Knightsbridge, London (Hybrid: 1 day per week on-site)
Salary: £50,000 to £60,000
Are you ready to take your Amazon expertise to the next level? Join a leading digital marketing agency with a proven track record of delivering outstanding ROI for clients on Amazon Seller and Vendor Central. With their proprietary marketing platform and recent acquisition of 2 digital agencies, they’re expanding rapidly in the digital/e-commerce space and are looking for an Amazon Account director/Team Lead to head up their Amazon function.
If you’re an experienced Amazon Account Director or acted as a point of escalation for a team of amazon account executives with a passion for growing client accounts and want the autonomy to lead and mentor others, this is the perfect opportunity.
What You’ll Bring:
- Proven experience in senior Amazon account management with a track record of team leadership.
- Strong client relationship-building skills and a knack for long-term trust.
- Extensive knowledge of Amazon Seller and Vendor Central, compliance, EU VAT, and flat file uploads.
- Proficient in Excel/Google Sheets for data analysis and insights.
- Exceptional organisational skills and attention to detail in a fast-paced environment.
- Self-sufficient and resourceful with a passion for quality and precision.
What You’ll Do:
- Leadership & Team Development: Act as the main escalation point for account managers and clients, solving complex issues with confidence.
- Technical Expertise: Leverage deep Amazon knowledge—marketplace expansion, vendor negotiations, promotional scheduling, flat file uploads, and retail readiness.
- Client Relationships: Build trust with clients, serving as their go-to advisor for challenges and strategic guidance.
- Process Improvement: Streamline and document account management processes to enhance efficiency.
- Training & Support: Develop and mentor account managers and admin teams, building their skills for peak performance.
- Strategic Account Ownership: Own a portfolio of accounts across Implementation and Growth, from planning to execution, with data-driven insights.
- Revenue Generation: Drive revenue growth for blue-chip and new brands, positioning Market Rocket as a key Amazon partner.
- Quality & Compliance Standards: Ensure listings meet high standards, guiding clients through compliance and regulatory challenges.
- Independent Problem Solving: Resolve issues proactively with resourcefulness and logical thinking.
- Dedication & Commitment: Go the extra mile to ensure team and client success.
Why Join Us?
You’ll be Leading & Growing a dynamic team of 13 Amazon specialists, working with cutting-edge tools and a fast-growing client base. This role offers not just the chance to lead and mentor, but also the autonomy to shape strategy and make a real impact.
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