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Head of Digital

2 months ago

Birmingham, United Kingdom Allen Lane Full time

Our client, an international Marine conservation charity, is looking to take on a Global Digital Lead. The Global Digital Lead is a pivotal role within their global team, responsible for setting the overall strategic direction for the digital capabilities from an internal perspective. This role

reports directly to the Chief Financial Officer and collaborates closely with the global finance

and operations teams.



Role description:


Strategic Planning and Implementation


● Lead the overall strategic direction for digital capabilities and ensure implementation

through a digital transformation roadmap.

● Evaluate current technology infrastructure and identify areas for improvement. In

addition, lead in the adoption of emerging technologies that align with future

organisational objectives.

● Ensure organisational workflows can leverage digital tools to maximise efficiency ands

ease for staff and help the organisation deliver impact.

● Ensure that digital tools and processes are user-friendly and meet the needs of diverse

teams.

● Direct communication and foster collaboration with internal and external stakeholders

at all levels to the successful implementation of digital projects.


Software and Hardware Management


● Lead the integration of all software systems, including financial software, CRM, ERP, and

communication tools.

● Direct hardware management, including procurement and maintenance, ensuring that

all staff have access to the necessary hardware to support them in their roles.

● Maintain hardware asset safety and ensure country offices have systems in place to

manage and maintain hardware.

Digital Transformation and Change Management

● Champion and standardise consistent digital ways of working across the organisation.

● Drive digital transformation initiatives, ensuring high satisfaction with new tools and

processes.

● Drive change across the organisation.

Artificial Intelligence

● Development of AI strategy to ensure the organisation is able to capitalise on emerging

technologies to further its mission through enhanced ways of working and tool usage

and/or data analytics.

● Development and monitoring of AI policy that ensures the organisation has oversight of

AI use and that it uses AI in a responsible manner that ensures compliance with all

international and local regulations and compliance requirements.


Cybersecurity, Data and Compliance


● Lead cybersecurity and global data compliance efforts

● Lead and manage the Senior Manager for Cybersecurity.


Team Leadership and Development


● Lead and manage the digital team including the Salesforce Administrator and

potentially the Systems Accountant (and aforementioned Senior Manager for

Cybersecurity).

● Foster a collaborative and innovative team environment.

● Support the professional development of the digital team.


IT support and troubleshooting


● Lead overall IT operations ensuring efficient troubleshooting, optimal web operations

and ultimately enhance I service delivery.



Experience:


Languages


Excellent command of English, both oral and written.


Essential


● Strong strategic vision with the ability to diagnose current situations and set clear paths

forward.

● Experience with hardware management and procurement in an international context.

● Excellent project management skills, with the ability to meet deadlines and manage

multiple priorities.

● Strong influencing and communication skills, able to drive change across a diverse

organisation.

● In-depth understanding of emerging technologies and how they can be leveraged for

organisational benefit and familiarity with cloud computing solutions and SaaS

platforms.

● Experience in managing cybersecurity and compliance requirements and skills in

detecting, analysing, and responding to cybersecurity threats.

● Experience and understanding of data laws and regulations and compliance best

practices.

● Experience in setting digital strategies and running digital transformation processes.

● Significant experience in leading teams encompassing website development, user

experience, content design, and digital marketing.

● Knowledge and experience in using technology to achieve educational or organisational

aims.


Desirable


● Experience in an international charity context.

● Knowledge of the developing world and working with different languages and cultures.

● Proven experience in managing software systems, including financial software, CRM,

and ERP.

● Knowledge of Agile and waterfall project management methodologies.

● Qualified Teacher Status (QTS) or equivalent educational background.

● Experience in leading digital strategy in educational or non-profit settings.


Qualities


● Proven ability to work independently under minimal guidance, pressure, and tight

deadlines.

● Excellent communication skills and team player mentality.

● High level of self-organisation and ability to work independently.

● Willingness to continuously update know-how and skills.

● Demonstrated ability to work in a multicultural context.

● Agility and stress/frustration management.



Please apply online today if you have the relevant skills and experience for the role.