Head of Financial Services Sector for Digital, Data

6 months ago

Birmingham, United Kingdom Version 1 Full time

Company Description

Version 1 is delighted to announce the opening of an exciting new role in our Digital, Data and Cloud leadership team for a Financial Services (‘FS’) Sector Head within our delivery organisation, with a particular focus on Banking, Capital Markets, and Insurance.

Having experienced significant growth, our Digital, Data and Cloud business is now preparing for the next phase of expansion, opening new opportunities for driven, skilled leaders to join one of the fastest-growing consultancies globally.

**Job Description**:
Version 1 helps our FS customers deliver outcomes that positively influence and impact their businesses.

You will be a driven, creative, positive person, with whom our Core Values of ‘Drive’, ‘Personal Commitment’ and ‘Excellence’ resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our ‘Honesty & Integrity’ and ‘No Ego’ Core Values. You will know and agree that we must put the ‘Customer First’ to build a trusted brand which reflects our values.

You, as the Sector Head, will be accountable for the successful delivery of FS engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development.
- As the Sector Head, you will manage the delivery organisation while generally delegating the responsibility for engagements (timeline, scope, budget, customer expectations) and sub-sectors to Portfolio Directors, Delivery Principal(s) or Delivery Manager(s).
- As the Sector Head, you will retain accountability for successful outcomes across the three sides of our Strategic Triangle:

- ** Strong Organisation**: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, clean delivery to customers.
- ** Customer Success**: Customer satisfaction, Sector NPS scores, instilling a customer obsessed disposition, and building long-term, strategic relationships with customers.
- ** Empowered People**: Direct line management for staff within the FS Management capability, and dotted line management for Digital, Data and Cloud staff operating within the FS Sector. Staff engagement (including quarterly Trust & Empowerment scores) for people working in your Sector.
- Leverage your existing network within the FS Sector to help grow and nurture the business.
- As the Sector Head, you will identify, create, and influence new opportunities within your customer accounts and the broader FS market. This includes responsibility for driving pre-sales in conjunction with commercial counterparts. Bid work, proposition development, creating reusable collateral and participating in business development meetings with customers/prospective customers will be required.
- Working closely with your counterpart in the commercial team, you will proactively drive and capture demand for our Service Lines.
- This role carries with it the implicit obligation to promote and deliver on both the FS Sector and Version 1 corporate agenda. As a key part of the Digital, Data and Cloud Leadership team, the Sector Head will champion our Core Values and will support excellence in operations (reporting, controls, forecasting inputs and overall governance).
- As the Sector Head, you will be expected develop enduring relationships with colleagues and customers. Regular travel within the UK & Ireland, with occasional travel to US & India should be expected.

**Responsible for**:

- Excellent, high-quality, on-time, on-budget delivery for all FS Sector engagements.
- Achievement of agreed FS Strong Organisation (growth, revenue, profitability) targets.
- Supporting bids and sales activities to drive and secure FS Sector demand and the creation of further opportunities.
- High levels of customer satisfaction, measured quarterly by Net Promoter Score.
- Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly) within your Sector.
- Working with leaders across Digital, Data and Cloud capability pools to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements.
- Ensuring a smooth, seamless transition into Support / Managed Services when required.

**Qualifications**:

- Recent, extensive (5+ years) experience working for an IT services consultancy or Systems Integrator, in a senior position with material, growth aligned KPIs, delivering software engineering and cloud transformation services to FS customers.
- Track record of driving growth within your customers through credibility-based up and cross-selling of Digital, Data, Cloud and/or managed service capabilities.
- Track record of winning and retaining new customer

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