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Implementation Project Manager

3 months ago

Exeter, United Kingdom Opus Recruitment Solutions Full time

Implementation Project Manager


Are you an experienced Project Manager with a passion for delivering cutting-edge customer experience solutions? We are seeking a skilled Implementation Project Manager to drive the longer-term customer experience.


As Implementation Project Manager, you'll play a crucial role in transforming our billing and customer relationship management capabilities. You'll be at the forefront of implementing a state-of-the-art Salesforce CRM and Aptumo billing solution, setting new standards for customer service in the water industry.


Key Responsibilities:

  • Manage the implementation of commercial off-the-shelf (COTS) software, with a focus on Salesforce and Aptumo solutions
  • Collaborate with technical teams, 3rd party vendors, and the wider programme team to ensure deliverables align with the programme plan
  • Drive stakeholder management across all levels of the organisation


Requirements:

  • Proven experience in implementing COTS software, particularly Salesforce (highly advantageous)
  • Strong stakeholder management skills
  • Ability to work effectively with technical teams and 3rd party vendors
  • Experience in utilities or similar industries is beneficial
  • Must be available for a quick start and able to commit to a minimum of 3 days per week on-site in Exeter


Benefits:

  • 10% Pension contribution
  • 27 days annual leave + bank
  • Well being initiative
  • Cycle to work scheme
  • Discretionary bonus
  • Share scheme


This is an exciting opportunity to join a programme that's already completed its design phase and is moving into the build phase from August. Due to the immediate start required, we are unable to consider candidates with a 3-month notice period.

If you're ready to make a splash in this transformative role, please contact george.aldridge@opusrs.com for more information.


Note: Candidates must be within commutable distance to Exeter for on-site work