Pension Customer Service Agent

4 days ago


Liverpool, United Kingdom Candidate Source Full time

We are looking for enthusiastic Pension Customer Service Agents with a passion for customer service to support pension customers on the phone with their account enquiries. You will be responsible for providing a positive experience and working to resolve their queries over the phone and email as well as completing administrative activities. This is a great opportunity to join the pension industry, and further your experience in customer services whilst working from the friendly office in central Liverpool. What youll be doing as Pension Customer Service Agent: Manage inbound calls to discuss any enquiries they may have relating to their pension account.Provide a clear and efficient response within company guidelines that always puts the customer first.Providing updates and information where applicable around their pension product such as valuations, transfer progress, and balance.Spotting potential complex queries / complaints and raising these internally to ensure a swift resolution.Updating the client database with all key information acquired from the call. What were looking for in a Pension Customer Service Agent: Experience within customer service ideally telephone based.Excellent interpersonal and empathy skills to really connect and make a positive experience on each interaction.Understanding of mathema...



  • Liverpool, United Kingdom Candidate Source Full time

    We are looking for enthusiastic Pension Customer Service Agents with a passion for customer service to support pension customers on the phone with their account enquiries. You will be responsible for providing a positive experience and working to resolve their queries over the phone and email as well as completing administrative activities. This is a great...


  • Liverpool, United Kingdom Candidate Source Full time

    We are looking for enthusiastic Pension Customer Service Agents with a passion for customer service to support pension customers on the phone with their account enquiries. You will be responsible for providing a positive experience and working to resolve their queries over the phone and email as well as completing administrative activities.  This is a...


  • Liverpool, United Kingdom Candidate Source Full time

    Job DescriptionWe are looking for enthusiastic Pension Customer Service Agents with a passion for customer service to support pension customers on the phone with their account enquiries. You will be responsible for providing a positive experience and working to resolve their queries over the phone and email as well as completing administrative activities. ...


  • Liverpool, United Kingdom Hazell Carr Full time

    We have an excellent opportunity for a Pension Customer Support Agent to join a large pensions provider in Liverpool assisting customers with day to day enquires regarding their pension account. Role Summary As a Pension customer support agent, you will be supporting pension account holders with day-to-day queries regarding their account and pension. You...


  • Liverpool, United Kingdom Candidate Source Full time

    A reputable recruitment firm is seeking enthusiastic Pension Customer Service Agents in central Liverpool. The role involves supporting pension customers with account inquiries over the phone and email. Responsibilities include managing inbound calls, providing knowledgeable responses, and maintaining accurate client information. Ideal candidates should have...


  • Liverpool, United Kingdom NOVAGROWTH CONSULTING LIMITED Full time

    **Role Overview** We are seeking a friendly and proactive **Junior Customer Service Agent** to join our team. This entry-level role is ideal for someone who enjoys helping others, communicating effectively, and working in a fast-paced marketing environment. You will be the first point of contact for our clients and customers, ensuring their queries are...


  • Liverpool, United Kingdom NOVAGROWTH CONSULTING LIMITED Full time

    **Role Overview**: As a **Junior Customer Service Agent**, you’ll play a vital role in providing excellent support and assistance to customers while representing client brands in a professional and engaging manner. This entry-level position is ideal for someone who is personable, eager to learn, and looking to start a career in customer service and...


  • Liverpool, United Kingdom UNIQUE ADEQUACY LTD Full time

    As a Trainee Customer Service Agent, you will play a vital role in supporting our direct marketing campaigns by providing outstanding customer service and building positive relationships with clients. This entry-level position is perfect for individuals who enjoy interacting with people and are eager to develop their communication and problem-solving skills....


  • Liverpool, United Kingdom MUFG Pension & Market Services Full time

    Join to apply for the Customer Service Representative role at MUFG Pension & Market Services. A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a...


  • Liverpool, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Passenger Service Agent** **REPORTING TO: Supervisor/Operations Manager** **LOCATION: Liverpool Airport** **HOURS: 25 hours per week** **PAY RATE: £11.44 per hour** **ROLE OVERVIEW AND PURPOSE** To assist passengers requiring special assistance throughout their airport journey. **KEY RESPONSIBILITIES** - Collect...