Call Centre Operative
1 week ago
Call Centre Operative - InvernessJob Summary: The Call Centre Operative will play a critical role in delivering outstanding customer service by managing inbound and outbound communications effectively. This role requires strong skills in letter writing, telephony, and maintaining a high level of concentration to handle customer inquiries and service requests.Key Responsibilities: Customer Communication:Handle incoming calls, emails, and correspondence with professionalism and efficiency.Respond to customer inquiries, providing accurate and timely information.Compose and proof read formal letters and emails to customers, ensuring clarity and adherence to company guidelines.Data Management:Accurately log all customer interactions and outcomes in the company's CRM system.Maintain confidentiality and adhere to data protection regulations.Team Collaboration:Liaise with internal teams to ensure customer issues are resolved effectively.Participate in team meetings and training sessions to enhance skills and knowledge. Skills and Qualifications: Essential:Letter Writing: Strong written communication skills with attention to detail, grammar, and tone.Telephony: Excellent verbal communication skills with a clear and professional telephone manner.Concentration: Ability to focus and maintain accuracy while handling multiple tasks in a fast-paced environment.Strong interpersonal skills and the ability to build rapport with customers.Comp...
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Call Centre Operative
1 month ago
Inverness, United Kingdom Brook Street Full timeCall Centre Operative - InvernessJob Summary: The Call Centre Operative will play a critical role in delivering outstanding customer service by managing inbound and outbound communications effectively. This role requires strong skills in letter writing, telephony, and maintaining a high level of concentration to handle customer inquiries and service...
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Call Centre Operative
1 month ago
Inverness, Highland, United Kingdom CV-Library Full timeCall Centre Operative - Inverness Job Summary: The Call Centre Operative will play a critical role in delivering outstanding customer service by managing inbound and outbound communications effectively. This role requires strong skills in letter writing, telephony, and maintaining a high level of concentration to handle customer inquiries and service...
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Call Centre Operative
2 weeks ago
Inverness, Highland, United Kingdom Brook Street Full timeCall Centre Operative - Inverness Job Summary: The Call Centre Operative will play a critical role in delivering outstanding customer service by managing inbound and outbound communications effectively. This role requires strong skills in letter writing, telephony, and maintaining a high level of concentration to handle customer inquiries and service...
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Call Centre Operative
1 month ago
Inverness, Highland, United Kingdom Brook Street Full timeCall Centre Operative - Inverness Job Summary: The Call Centre Operative will play a critical role in delivering outstanding customer service by managing inbound and outbound communications effectively. This role requires strong skills in letter writing, telephony, and maintaining a high level of concentration to handle customer inquiries and service...
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Call Centre Team Leader
2 months ago
Inverness, Highland, United Kingdom CV-Library Full timeCall Centre Team Leader £28,000 starting salary reviewed after 6 months Monday-Friday 9am-5pm Do you have experience working as a Team Leader within a office/call centre environment? If you do, please read on as we are proud to be representing a leading financial services business based near to Inverness that is currently looking to grow its call...
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Centre Operations Lead
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Group Full timeAbout Our CompanyHollywood Bowl Group is a market leader in experiential family entertainment, operating 87 centres across the UK and Canada. We offer a fun and dynamic work environment, with opportunities for career development and progression.Job SummaryWe are seeking an experienced Assistant Manager to join our team at one of our centres in Inverness. The...
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Centre Operations Manager
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Group Full timeAbout the RoleWe are seeking an experienced Deputy Manager to join our team at our Inverness centre. The successful candidate will be responsible for supporting the Centre Manager to deliver exceptional customer experiences and drive business growth. As a Deputy Manager, you will play a key role in managing centre operations, including front-of-house and...
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Bowling Centre Operations Leader
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Full timeAbout this OpportunityWe are seeking an experienced Bowling Centre Operations Leader to join our team at Hollywood Bowl Group.This is an excellent chance to develop your skills and knowledge in a dynamic and supportive environment.The successful candidate will have a strong background in centre management, with a proven ability to drive sales and revenue...
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Inverness, Highland, United Kingdom Hollywood Bowl Full timeLead Centre Operations for GrowthHollywood Bowl Group seeks a highly skilled Deputy Centre Manager to lead our centre operations in the UK and Canada, focusing on delivering exceptional customer experiences and driving business growth. This exciting opportunity offers a competitive salary, comprehensive benefits, and opportunities for career...
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A&e Calling Handler Relief
7 months ago
Inverness, United Kingdom NHS Scotland Full time**North ACC Advert Relief Emergency Call Handler SAS** We are now recruiting for full and part time permanent relief Emergency Call Handlers to work within our North of Scotland Ambulance Control Centre in Inverness. If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about...
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Regional Test Centre Manager
2 weeks ago
Inverness, United Kingdom Reed in Partnership Full time**Are you a manager seeking to find a new challenge?** Are you strong at leading, motivating, coaching and supportinga team with their development? **Consider the role Regional Test Centre Manager role at Reed in Partnership** Our mission is to deliver services that positively transform people and their communities. Learning to drive can have a significant...
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Regional Service Centre Operations Director
2 weeks ago
Inverness, Highland, United Kingdom Speedy Hire Full timeAbout the RoleWe are seeking a highly motivated Regional Service Centre Manager to join our team in Inverness. As a key member of our management team, you will be responsible for overseeing depot operations, managing staff, and driving sales growth. The ideal candidate will have a strong background in the hire industry, excellent leadership skills, and the...
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Cleaning Operative Position
4 weeks ago
Inverness, Highland, United Kingdom Highland Council Full timeJob SummaryAbout This OpportunityWe are seeking a dedicated and hardworking individual to fill this part-time Cleaning Operative position. As a key member of our operations team, you will play a vital role in maintaining the cleanliness and organization of our Highland Archive and Registration Centre.The successful candidate will have excellent communication...
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Regional Centre Manager
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Full timeAbout the RoleAs a highly autonomous Regional Centre Manager, you will take accountability for the centre in the absence of the General Manager.This is an exciting opportunity to join Hollywood Bowl Group as we invest in your development to General Manager level within twelve to eighteen months.We are looking for an ambitious manager who thrives in a...
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Links Centre Administration Assistant
2 weeks ago
Inverness, United Kingdom Scottish Prison Service Full timeThe purpose of this role is to provide administration support to the Links Centre team based within the Offender Outcomes department. _ - Responsibilities- Provide relief cover for HDC Admin with requirement to maintain competence in this role to fulfil this task effectively as well as provide ad hoc assistance to the Casework Manager across the...
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Service Centre Leader
4 weeks ago
Inverness, Highland, United Kingdom Speedy Hire Full time**Job Description**As a Service Centre Leader at Speedy Hire, you will be responsible for managing the day-to-day operations of our Inverness depot. This includes overseeing the maintenance and repair of hire equipment, coordinating with colleagues to ensure seamless delivery of services, and developing strategies to improve operational efficiency.**Key...
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Links Centre Admin
7 months ago
Inverness, United Kingdom Scottish Prison Service Full time1- The purpose of this role is to provide administration support to the Links Centre team based within the Offender Outcomes department.- Responsibilities- 1Carry out administration duties, which includes, compiling the links centre daily lists, photocopying, filing and minute taking, dealing with internal and external telephone calls, booking of Teams...
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Dining Centre Support Specialist
1 month ago
Inverness, Highland, United Kingdom Highland Council Full timeDining Centre Support SpecialistWe are seeking a highly organized and detail-oriented Dining Centre Support Specialist to join our team at Culloden Academy in Inverness. This is a permanent position, with an estimated salary of £12,749 - £12,888 per annum. The successful candidate will be responsible for supporting the catering team in the day-to-day...
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Centre Manager
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Full timeAbout the OpportunityWe are seeking a highly ambitious and autonomous Centre Manager to take accountability for our new centre. As a key member of our leadership team, you will have the opportunity to develop your skills and progress to General Manager level within 12-18 months.In this role, you will be responsible for managing the day-to-day operations of...
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New Centre Opening Senior Manager
4 weeks ago
Inverness, Highland, United Kingdom Hollywood Bowl Full timeAbout UsHollywood Bowl is a leading entertainment destination, offering bowling, food, and drinks to families and friends. Our centres are designed to provide an enjoyable and memorable experience for our customers, and we are committed to delivering exceptional service and value for money.We are seeking a highly motivated and experienced Centre Manager to...