Front Office Manager

4 weeks ago

Central London, United Kingdom St Martins Lane Full time

As the original lifestyle hotels,St Martins Lane LondonandSanderson Londonsit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.

No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in theSandersoncourtyard or our signature cocktails in the Blind Spot atSt Martins Lane our speakeasy cocktail bar.

We have a fabulous opportunity to joinSt Martins Lanein our Front Office team as aFront Office Manager.

You will oversee the Front Office team, ensuring that you lead from the front incorporating our hotel culture and values.You will also be responsible for maintaining high standards, implementing standard operating procedures, and cultivating a positive work environment.

A bit about you:

  • Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
  • Be a team player - We always have each others backs and work together to offer the best possible guest experience. Whatever challenge we face - were in it together.
  • Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories for our guests and each other.
  • Makes Positive impacts - We do more to make a positive impact from small things to brighten someones day to giving back and supporting causes close to our hearts.
  • Be Humble & Kind - Were grounded and approach things with an open mind and show kindness both with guests and each other. The best idea wins, no matter where it comes from.
  • Loves to think big & believe - Were dreamers and entrepreneurial big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.

To be successful in this role we ask that you have:

  • Previous experience as a Front Office Manager essential
  • Previous experience in a 4/5 star hospitality environment
  • Ability and skills to lead and direct teams.
  • Excellent interpersonal and communication skills
  • Ability to multi-task, effectively prioritise and execute tasks in a high pressure environment.
  • Keen eye for detail.

In addition to competitive salary, we offer a range of benefits that include:

  • Private Medical Insurance - offers you access to private medical services.
  • Contributory Pension Scheme, meaning well match what you put in up to a certain percentage.
  • Group Income Protection & Group Life Assurance.
  • Season ticket loan to help with the annual cost of travel
  • Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work
  • £250 referral bonus if you refer a family member/friend and they pass probation and stay six months
  • A day off on your birthday, celebrate your special day on us
  • Guest Experience (A free night at St Martins Lane, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
  • Length of Service incentives (extra holidays) because who doesnt love extra holidays
  • Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
  • Regular Staff get-togethers (Summer party, Childrens Xmas Party, Department nights out) - we love to enjoy ourselves
  • Employee Assistance Programme - We've got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
  • Mental Health Champions Its ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
  • Quarterly & Annual Employee awards - Core shaker events are legendary, from different themes to costumes to the food, we celebrate each quarter as hard as we can.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Eye care vouchers We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.

Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.


AMRT1_UKCT

  • Front Office Shift Leader

    6 months ago

    London, United Kingdom Front Office Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Front Office Shift Leader! Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Front Office Intern

    6 months ago

    London, United Kingdom Bulgari Hotel London - Front Office Full time

    We are currently looking for an enthusiastic, talented and dedicated Front Office Intern to join our team here at Bvlgari Hotel London. You will play a key role in the hotel as part of the Front Office Team. We encourage the development of your knowledge, skills and abilities in order to foster the development of your career in hospitality. Reporting to the...

  • Front Office Supervisor

    6 months ago

    London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...

  • Front Office Supervisor

    6 months ago

    London, United Kingdom Clayton Hotel London Wall - Front Office Full time

    **Front Office Supervisor - Clayton Hotel London Wall** We have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most successful...

  • Front of House Graduate

    6 months ago

    London, United Kingdom Front Office Full time

    Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Front of House Graduate, **and you will start your progression towards becoming a valuable...

  • Guest Relations Officer

    6 months ago

    London, United Kingdom Front Office Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Guest Relations Officer**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Front Desk Intership

    6 months ago

    London, United Kingdom Bulgari Hotel London - Front Office Full time

    Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...

  • Casual Switchboard Operator

    6 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Casual Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always...

  • Switchboard Operator

    6 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Switchboard Operator

    6 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Switchboard Operator

    6 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Front Office Manager

    1 week ago

    Central London, United Kingdom Capital Audiology Careers Full time

    Front Office Receptionist/ ManagerRequirements /Skills;Pleasing personalityProfessional telephone mannerExcellent interpersonal communication skills, must be organized and be able to multi-task. Must be discreet.Efficiency in handling common software used in an office such as MS Excel, Outlook.Quickbooks.Good negotiating skills, management and analytical...

  • Casual Receptionist

    6 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as Receptionist. Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Front Office Manager

    1 week ago

    Central London, United Kingdom Capital Audiology Full time

    Front Office Receptionist/ Manager Requirements /Skills; Pleasing personality Professional telephone manner Excellent interpersonal communication skills, must be organized and be able to multi-task. Must be discreet. Efficiency in handling common software used in an office such as MS Excel, Outlook. Quickbooks. Good negotiating skills, management...

  • Front Office Coordinator

    2 weeks ago

    Central London, United Kingdom Owen Reed Full time

    Job Description:In the role of Front Office Coordinator at Owen Reed, you will be responsible for providing exceptional front-of-house services to clients and staff. This dynamic position requires a highly organized and detail-oriented individual with excellent communication skills.Key Responsibilities:Manage all aspects of the front desk, including greeting...

  • Front of House Liaison Officer

    3 weeks ago

    London, Greater London, United Kingdom Front of House Recruitment Full time

    About Us:We are a leading Global Law Firm with a strong presence in London. Our firm prides itself on delivering exceptional client service and building long-lasting relationships.The Role:We are looking for a highly skilled Corporate Receptionist to join our team in London. As a key member of our front-of-house team, you will be responsible for providing...

  • Front Office Manager

    2 weeks ago

    Central London, United Kingdom Labnus Search Full time

    Labnus Search is seeking a highly efficient and organized Front of House professional to manage their office administration. The successful candidate will have excellent IT skills, including mail merge, and strong communication abilities.The ideal candidate will be responsible for:Receiving clients and guests, ensuring a warm welcome.Managing office...

  • Front Desk Manager

    3 weeks ago

    City Of London, United Kingdom Office Angels Full time

    Office Angels is seeking a highly skilled and motivated Front Desk Manager to lead our reception team. As a key member of our team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing a team of receptionists.Job OverviewThe ideal candidate will have previous experience in a...

  • Front Office Coordinator

    4 weeks ago

    Central London, United Kingdom Aldrich & Company Limited Full time

    Job Title: Front Office CoordinatorWe are seeking a highly organised and motivated individual to join our front of house team in our beautiful new offices.As a Front Office Coordinator, you will be the first point of contact for clients and colleagues alike, providing exceptional service and support to ensure a seamless experience.The ideal candidate will...

  • Front of House Officer

    3 weeks ago

    Central London, United Kingdom Labnus Search Full time

    Labnus Search is seeking a highly efficient Front of House Officer to manage their front desk, perform general office administration tasks, and provide exceptional customer service. This is an exciting opportunity for a proactive individual who loves being the go-to person in a dynamic and friendly small team.Responsibilities:Manage reception duties, meet...