Business Manager

Role ResponsibilityAs Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience. Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special eventsWith training provided we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your teamAccountable for achieving sales goalsAnalyse sales and create strategies with management to consistently meet and exceed goalsAn expert in cosmetics you will share your knowledge to provide our customers with exceptional and personalised serviceWork as part of a team focused on creating a memorable customer experience. From selling and replenishing stock cashing up and organising rails to hosting you understand there is more to the customer experience than just selling Manage customer feedback and use it constructively to continually raise the bar for service sales and retail standardsAdapt to the challenges that vary from day to day. A flexible role you may be required to work on different departments taking your service excellence and collaborative spirit with youUse your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors Own the planning and delivery of in-store eventsReplenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest levelAbility to build a clientele and model excellent customer serviceUnderstand and follow health safety and security procedures and play an active role in preventing stock lossEnsure compliance with all policies and proceduresChampion our company culture and valuesQualifications : The person.Experienced Lead Makeup Artist with a minimum of 2 years experienceAbility to perform makeup applications that align with the brand service menuConfidently connects artistry and education to salesSocial/digital portfolio of work with significant following preferredComprehensive knowledge of current beauty trends and latest productsA great communicator. You will be able to positively engage with all customers with varying needs and requirementsWell Informed. You will develop excellent product knowledge by following trends and being aware of our competitors activity along with taking part in brand trainingKnown to be a sales and service expert. Youll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate  Assist clients with product knowledge makeup applications and purchases with the brand and throughout the storeFlexible. Responsive to business needs you are happy and comfortable to take responsibility for tasks that may go beyond the role expectationA confident coach and self-driven to upskill and learn. Work with management trainers and brand artists to learn brand expertise and develop personal artistry skillsAn example of our values a trusted and respected colleagueAble to be flexible to work retail hours including days nights weekends and special events in a fast-paced work environment Please note this is a full time role with a variety of shifts including daytimes evenings and weekends. Additional Information : Basic rate  salary 30222 per annumWeekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipGroup Wide 20% Discount across all Frasers Group brandsRemote Work : NoEmployment Type : Full-time Key Skills Business Development,Sales Experience,Management Experience,Microsoft Outlook,QuickBooks,Lawson,Banking,Business Management,Conflict Management,Strategic Planning,Leadership Experience,negotiation Experience: years Vacancy: 1