Business Relationship Management Coordinator

**Description**:
**Business Relationship Management Coordinator**

Location: Sheffield / London / Hybrid Working

(Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: Up to £30,500 Depending on Experience (Sheffield)

Please note that any same band and job family internal moves will not present any pay increase

**Key Benefits**:
Click here for a complete list of benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more

**The Role**:
The Business Relationship Management Coordinator supports the Relationship Management team (Start Up Loans) to ensure a high quality and consistent service is provided to our Partners, potential Partners and customers.

Additional requirements include ownership of Partner communications, assisting in maintaining SUL Commercial documentation and general triage of Partner queries, identifying themes in order to improve future delivery. The role offers the opportunity to work in a fast-paced environment with opportunities to support the wider Banking Relationship Management team on an ad hoc basis.

The Business Relationship Management Coordinator will coordinate events, including regular Partner forums, workshops and external events where SUL is represented.

The Coordinator will also be responsible for developing and preparing reports in Salesforce and Excel, supporting with reporting requests from the RM team to ensure that data is accurate and usable when managing Partners.

To be considered for this role you must possess a high attention to detail and have the ability to communicate effectively with different stakeholders, both internally and externally.

You will be highly organised, disciplined in approach and be able to demonstrate following through meticulously.

You will also be able to demonstrate that you have previously built effective and productive working relationships with both colleagues and third parties and have a track record of supporting continuous improvement and change.

You will have the ability to manage multiple priorities efficiently and remaining calm under pressure.
You will be resilient and diplomatic with a sense of urgency but also empathetic.

You will be required to produce and analyse accurate data.

Click this link to view the full job description

**About British Business Bank**:
The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy.

Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively.

With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals.

As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.