Service Desk Team Leader
2 weeks ago
- Lead, mentor, and develop a team of service desk analysts to achieve performance targets and deliver exceptional service.
- Monitor and manage service desk workflows, ensuring SLAs and KPIs are met.
- Act as an escalation point for complex technical issues, providing hands-on support where necessary.
- Collaborate with other IT teams to resolve incidents and implement process improvements.
- Prepare and deliver regular performance reports to senior management.
- Champion best practices and promote a customer-focused approach across the team.
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IT Service Desk Team Leader
2 weeks ago
Perth, United Kingdom CV-Library Full timeService Desk Team Leader This position is offered as a permanent job, with a growing, stable and exciting company who offer promotion from within. It is hybrid role, with 2 days in the Perth office (Scotland). The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Team Leader...
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It Service Desk Team Leader
4 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader.This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on.The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
5 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
6 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
5 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
6 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
4 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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IT Service Desk Team Leader
6 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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Technology Service Desk Team Leader
12 hours ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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Technology Service Desk Team Leader
6 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
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Technology Service Desk Team Lead
6 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeRole OverviewAgilis Recruitment is currently supporting a key client in their search for a Service Desk Team Leader. This role has become available due to internal promotion.Duties and ResponsibilitiesProvide day-to-day management of the Service Desk team.Act as the first point of contact to provide customer & technical support, incident resolution, request...
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Service Desk Manager Role
1 day ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAbout the RoleWe are seeking an experienced Service Desk Team Leader to join our client's team. As a key member of the IT department, you will be responsible for leading the Service Desk team and ensuring seamless delivery of customer support services.Key ResponsibilitiesManage the day-to-day operations of the Service Desk team.Develop and implement...
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Service Desk Operations Lead
1 day ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAbout the RoleWe are seeking an experienced Technical Service Delivery Manager to join our team and lead our Service Desk operations.
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Front Desk Administrator
4 weeks ago
Perth, Perth and Kinross, United Kingdom NHS Scotland Full timeNHS Scotland is seeking a skilled and motivated Front Desk Administrator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.The ideal candidate will have excellent telephone manner, a positive attitude, and the ability to work in a...
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Customer Support Team Supervisor
1 day ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeJob DescriptionThe Service Desk Team Leader will play a crucial role in delivering exceptional customer support services to our client's customers. The ideal candidate will have a proven track record in IT service management, leadership, and team management.Main ResponsibilitiesLead the Service Desk team, providing guidance and support to team...
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Team Leader
7 months ago
Perth, United Kingdom EG Group Full time**Role**:KFC Team Leader **Location**:Perth, PH1 5RG **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our restaurant...
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Team Leader
7 months ago
Perth, United Kingdom Card Factory Full timeJob Introduction **Location: Perth** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
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Family and Education Services Team Leader
2 months ago
Perth, United Kingdom Perth Autism Support Full timeDue to internal promotion, we are looking for a highly motivated person-centred team leader to join our Family and Education Services Team. The job role will lead the operational day to day delivery of a high quality family support service for parents/carers of autistic children and young people and provide a comprehensive school support service to our...
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Team Leader
7 months ago
Perth, United Kingdom Outcomes First Group Full time**Full Job Description**: **Options Autism are hiring a Team Leader in the Perth region!** **Role: Team Leader** **Location: Falkland House School, Perth** **Salary: Up to £33,822.09 per annum (dependant on experience/qualifications)** **Hours: 38 hours per week** **How we reward you** We want our occupants to have the best support possible, and...
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Team Leader
3 weeks ago
Perth, United Kingdom Greene King Full timeCompany DescriptionAs a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork!You'll make sure the team maintain high standards and that our customers are kept happy.Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together.Our...