Service Desk Manager Role
2 days ago
We are seeking an experienced Service Desk Team Leader to join our client's team. As a key member of the IT department, you will be responsible for leading the Service Desk team and ensuring seamless delivery of customer support services.
Key Responsibilities- Manage the day-to-day operations of the Service Desk team.
- Develop and implement effective incident management and request fulfilment processes.
- Foster a culture of continuous improvement, driving down incident levels and improving overall customer satisfaction.
- Collaborate with cross-functional teams to ensure alignment and successful project delivery.
- A strong background in IT service management, preferably in a similar role.
- Excellent leadership and communication skills.
- Able to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects.
- ITIL certification and experience working with Microsoft technologies.
-
Service Desk Operations Lead
2 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAbout the RoleWe are seeking an experienced Technical Service Delivery Manager to join our team and lead our Service Desk operations.
-
Technology Service Desk Team Lead
6 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeRole OverviewAgilis Recruitment is currently supporting a key client in their search for a Service Desk Team Leader. This role has become available due to internal promotion.Duties and ResponsibilitiesProvide day-to-day management of the Service Desk team.Act as the first point of contact to provide customer & technical support, incident resolution, request...
-
IT Service Desk Team Leader
7 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
Service Desk Team Leader
2 weeks ago
Perth, United Kingdom IMT Resourcing Solutions Full timeJob Title: Service Desk Team LeaderLocation: Perth (Hybrid Working)Salary: Up to £37,000My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis.As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring...
-
Technology Service Desk Team Leader
7 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
Technology Service Desk Team Leader
1 day ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
It Service Desk Team Leader
5 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader.This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on.The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
IT Service Desk Team Leader
2 weeks ago
Perth, United Kingdom CV-Library Full timeService Desk Team Leader This position is offered as a permanent job, with a growing, stable and exciting company who offer promotion from within. It is hybrid role, with 2 days in the Perth office (Scotland). The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Team Leader...
-
IT Service Desk Team Leader
7 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
IT Service Desk Team Leader
6 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
IT Service Desk Team Leader
5 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
IT Service Desk Team Leader
6 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
IT Service Desk Team Leader
6 days ago
Perth, United Kingdom Agilis Recruitment Full timeAgilis are supporting a key client in their search for a service desk team leader. This role has become available due to internal promotion, we are looking for someone who can lead by example to other support engineers and remain hands on. The role of the Service Desk Team Leader is to provide day to-day management of the Service Desk team whose...
-
Front Desk Administrator
4 weeks ago
Perth, Perth and Kinross, United Kingdom NHS Scotland Full timeNHS Scotland is seeking a skilled and motivated Front Desk Administrator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.The ideal candidate will have excellent telephone manner, a positive attitude, and the ability to work in a...
-
Customer Support Team Supervisor
2 days ago
Perth, Perth & Kinross, United Kingdom Agilis Recruitment Full timeJob DescriptionThe Service Desk Team Leader will play a crucial role in delivering exceptional customer support services to our client's customers. The ideal candidate will have a proven track record in IT service management, leadership, and team management.Main ResponsibilitiesLead the Service Desk team, providing guidance and support to team...
-
Criminal/court Desk Administrator
7 months ago
Perth, United Kingdom Scottish Prison Service Full timeTo provide criminal administration services within the remit of the Criminal function. This will include the effective delivery of efficient administrative, clerical and IT support, completing tasks according to national and local guidelines, SPS Practices and Procedure and Security Standards - Responsibilities- Responsible for the calculation,...
-
General Administrator Part Time
7 months ago
Perth, United Kingdom Scottish Prison Service Full time1- To play a key role in the delivery of an effective and efficient Procurement and Financial service to colleagues and prisoners, ensuring value for money and compliance with all relevant SPS Financial Policies and Procedures.- Responsibilities- 1- Provision of an effective and efficient administration service, ensuring electronic and paper-based...
-
Practitioner Psychologist
7 months ago
Perth, United Kingdom Regional Role Full timeAbout the role We are excited to be expanding our clinical service during a time of growth for the service. We currently have an opportunity for a Practitioner Psychologist to join our Clinical Wellbeing team. The post holder will work collaboratively to deliver bespoke assessment and intervention plans for our pupils. This is an excellent opportunity...
-
Clinical Nursing Manager Role
3 days ago
Perth, Perth & Kinross, United Kingdom PortmanDentex Full time**Job Description**We are seeking a passionate and experienced Lead Dental Nurse to join our team in Perth. As a Lead Dental Nurse, you will be responsible for leading a team of nurses to ensure we deliver the best levels of patient care, in a safe, compliant environment.About YouValid certification or diploma in Dental NursingRegistration with the General...
-
Customer Service Representative
1 day ago
Perth, Perth & Kinross, United Kingdom Arnold Clark. Full timeJob Summary">">We're currently looking for a skilled Customer Service Executive to join our team at Arnold Clark's Perth Used Car branch. The successful candidate will be responsible for creating an outstanding customer experience and helping customers find their ideal vehicle.">">About the Role">">This is a full-time position that requires excellent...