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Team Leader
1 month ago
Company DescriptionAs a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork
You'll make sure the team maintain high standards and that our customers are kept happy.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together.
Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple.
Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.Additional InformationWe're all about rewarding our team's hard work, that's why… You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matterDiscount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
– so you can enjoy a weekend away without breaking the bank.Wage Stream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job DescriptionAs a Team Leader, you will…Provide customers with a heartfelt and memorable experience each and every time they visitDeputise for the management team and resolve any issues that arise in their absenceHelp organise and coordinate the team during a busy shift, making sure everything runs like clockworkMake sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possibleWhat you'll bring…A great eye for detail, making sure every pint is poured to perfectionBe a role model to the team on giving great service and making sure every customer receives a warm welcomeAn ability to think on your feet and adapt to whatever challenges arise during a busy shiftA positive can-do attitude and be a real team playerQualificationsPassion to deliver exceptional Customer ServiceWorking knowledge of food and beverages within a similar environment.Leisure/Food and Beverage industry knowledge including legislation, best practice, current trends, etcExperience of leading a teamKnowledge of Company training (Service That Sells, Perfect Serve etc.)
