Single Point of Access

4 weeks ago

Matlock, United Kingdom RETHINK MENTAL ILLNESS Full time

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

 

About the role

We are looking for Single Point of Access Volunteers to support our Derbyshire Recovery and Peer Support Service (DRPSS). You will be based at The Croft in Ripley and, ideally, you will be able to commit up to 4 hours per week to volunteering.

You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

 

About the service

We support people who are having difficulties with their mental health by offering targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups.

We offer

  • Targeted support through one-to-one and group sessions.
  • Self-help and peer support
  • Telephone support
  • Advice and information on mental illness. 
  • Recovery education
  • Social activities in the local community
  • Signposting to other sources of community and specialist support

 

Our Single Point of Access is open from 9am - 5pm Monday to Friday

You can also find out more about our service on facebook  

 

What you will be doing as a Single Point of Access Volunteer

  • Help organise and file documents for the DRPSS service
  • Provide basic advice, guidance and telephone support via SPOA line
  • Offer signposting and referral options as required
  • Upload documents to our systems
  • Follow up on ‘On Hold’ referrals, updating information as required 
  • Help to respond to emails and organise the DRPSS outlook inbox
  • Provide updates to those individuals currently on a waiting list for service

 

What will make you a great fit for this role?

  • Excellent communication skills 
  • Basic IT Knowledge
  • Able to relate to people from all backgrounds and the ability to remain non-judgmental
  • Understanding the importance of confidentiality
  • Organisational skills
  • Good local knowledge of mental health support

 

If you have any questions about this opportunity, please contact kane.laruabrooks@rethink.org

 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds

  • Support Worker Full time

    6 months ago

    Matlock, United Kingdom St Andrew’s Healthcare Full time

    Community Support Workers – ASD and LD community step down Full time  Location: Alfreton, Derbyshire From £22,392 plus enhancements, per annum Full time: 37.5 hours Broom Cottage is a stunning residential care home for up to 5 adults within a peaceful, community-based environment. With an emphasis on promoting independence, positive...

  • Domestic Assistant

    5 months ago

    Matlock, United Kingdom HC-One Full time

    About The Company We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Kitchen Assistant we will invest in you and you will enjoy additional support and...

  • Data Governance Specialist

    3 weeks ago

    Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time

    We are seeking to appoint a highly skilled professional to cover Maternity Leave, working within the Place Information Governance Team to provide solutions and support to a range of activities and be recognised as a main point of contact for senior managers in relation to the requirements of the Access to Information legislation and Information Governance in...

  • Senior Business Development Manager

    3 weeks ago

    Matlock, Derbyshire, United Kingdom Tarmac Full time

    About TarmacTarmac is a leading supplier of building materials and solutions, with a strong presence in the UK market. We are committed to delivering high-quality products and services that meet the needs of our customers.We are currently seeking an experienced Technical Sales Manager to join our team. This role will be responsible for developing and...

  • Business Services Assistant

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    **Join Our Dynamic Team as a Business Services Assistant** **Role Overview**: As a Business Services Assistant, you will play a crucial role in ensuring the smooth operation of our SEND Transport services. You will assist in the procurement and maintenance of specialised transport services, offering excellent customer service to our diverse range of service...

  • Business Services Officer

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    We are seeking to appoint a Business Services Officer to cover Maternity Leave, working within the Place Information Governance Team to provide solutions and support to a range of activities and be recognised as a main point of contact for senior managers in relation to the requirements of the Access to Information legislation and Information Governance in...

  • Home Manager

    6 months ago

    Matlock, United Kingdom HC-One Full time

    About The Company Complimenting your salary, you’ll be able make the most of a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Home Manager HC-One will invest in you and you will enjoy additional support and benefits including: Private healthcare cover for yourself...

  • Personal Assistant

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    An exciting opportunity has arisen within the Member and Management Support team for a highly motivated and experienced **Personal Assistant, **to support the Directors and Cabinet Members of Derbyshire County Council. You will provide **proactive and efficient** support and be responsible for the effective day to day management and organisation of the...

  • Principal Advocate

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    We are looking for a Part Time Principal Advocate to join our expanding and successful child protection litigation team in Legal Services. You will be joining an established team of over 30 lawyers, para legals and business support officers and you will provide an in-house advocacy service in respect of child protection cases, representing the Council in all...

  • Personal Assistant

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    **Personal Assistant** **M**atlock/Hybrid** **Grade 8 £27,507 - £29,418** An exciting opportunity has arisen within the Member and Management Support team for a highly motivated and experienced **Personal Assistant** to support the Directors and Cabinet Members of Derbyshire County Council. You will provide **proactive and efficient** support and be...

  • Senior Advocate

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    Working in local government is a highly satisfying and rewarding experience in so many ways, and you will enjoy an excellent range of benefits at Derbyshire County Council. We are looking for a Senior Advocate to join our expanding and successful child protection litigation team in Legal Services. You will be joining an established team of over 30 Lawyers,...

  • Business Services Assistant

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    Join Our Dynamic Team as a Business Services Assistant Are you passionate about providing exceptional administrative support in a busy, customer-focused environment? Do you have a keen eye for detail and a knack for problem-solving? If so, we invite you to apply for the role of Business Services Assistant within our Special Needs and Disability (SEND)...

  • Childrens Practice Supervisor

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    **Childrens Practice Supervisor - Out of Hours** **Shand House, Dale Road South, Matlock** **Grade 12 £40,967 - £43,224 per annum** Join our Dynamic Team and Make a Real Difference in Children's Lives! Are you a compassionate and determined professional looking for an exciting opportunity to contribute to the well-being of children and young people?...

  • Administrative Support Specialist

    3 weeks ago

    Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time

    Business Services AssistantWe are seeking a highly organized and communicative Administrative Support Specialist to join our Special Needs and Disability (SEND) Transport team.Key Responsibilities:Provide exceptional administrative support to senior staff, ensuring issues are resolved efficiently.Proactively manage correspondence, tracking all actions and...

  • Conference & Banqueting Assistant Manager

    2 months ago

    Matlock, United Kingdom Elite Venue Selection Full time

    Location: Buxton, SK17 6AG, United KingdomAddress: Palace Road,We have an exciting new vacancy for a Conference & Banqueting Assistant Manager to join our team at The Palace Hotel in Buxton. This 186-bedroom hotel is ideally situated in the heart of Buxton town centre, directly opposite Buxton train station. Enjoy easy access to nearby towns and cities like...

  • Conference and Events Manager

    4 weeks ago

    Matlock, United Kingdom Elite Venue Selection Full time

    Location: Buxton, SK17 6AG, United KingdomAddress: Palace RoadINDMPWe have an exciting new vacancy for a Conference and Events Manager to join our team at The Palace Hotel in Buxton. This 186-bedroom hotel is ideally situated in the heart of Buxton town centre, directly opposite Buxton train station. Enjoy easy access to nearby towns and cities like...

  • Risk & Insurance Assistant

    6 months ago

    Matlock, United Kingdom Derbyshire County Council Full time

    **Risk & Insurance Assistant** **Matlock/Hybrid** **£24,958 to £26,871** An exciting opportunity has arisen within the Risk & Insurance team for a **dynamic** and **committed individual** to support the council as Risk & Insurance Assistant (Claims), with the core function of the role being supporting the council to handle **insurance claims**...

  • Customer Assistant

    6 months ago

    Matlock, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1 (30/08/23)** **Sunday 12:30-18:30** **Thursday 17:00-22:00** **Weekly 2 (06/08/23)** **Thursday 17:00-22:00** **Saturday 16:30-22:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...

  • Senior Group Payments Advisor

    2 weeks ago

    Matlock, United Kingdom YHA Full time

    Senior Group Payments Advisor - Homeworking/Matlock, DerbyshirePlease Note: This role is only open to current employees of YHA England and Wales at this time who are working in the Group Payment TeamA fantastic opportunity has arisen to join our Central Sales Team as a Senior Group Payment Assistant.Our Group Payment team is our main contact point for all...

  • Travel Trade Advisor Hybrid Worker

    3 weeks ago

    Matlock, United Kingdom YHA Full time

    Travel Trade Advisor Hybrid worker - YHA National OfficeJob Type: 12 month Fixed Term ContractLocation: National Office based – Hybrid workingOur Travel Trade Reservations team is the first point of contact for Travel Trade customers. Responsible for providing an exceptional service to our Travel Trade customers, you will be required to work independently...