Administrative Support Specialist

4 days ago


Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time
Business Services Assistant

We are seeking a highly organized and communicative Administrative Support Specialist to join our Special Needs and Disability (SEND) Transport team.

Key Responsibilities:
  • Provide exceptional administrative support to senior staff, ensuring issues are resolved efficiently.
  • Proactively manage correspondence, tracking all actions and addressing them promptly.
  • Arrange transport provisions using established systems and processes.
  • Maintain contract performance records, addressing issues and escalating complaints as necessary.
  • Coordinate meetings, providing administrative support and ensuring follow-up on action points.
  • Offer clear information and guidance on policy and procedures within the service area.
  • BUILD AND SUSTAIN RELATIONSHIPS WITH INTERNAL COLLEAGUES, SERVICE USERS, AND EXTERNAL CONTRACTORS.
What We're Looking For:
  • Experience: Proven experience in a customer-focused environment, with skills in financial monitoring and working across various disciplines.
  • Skills and Knowledge: Excellent organisational and communication skills, a strong understanding of data management systems, and proficient ICT skills.
  • Personal Attributes: Initiative, attention to detail, ability to work under pressure, and a commitment to high levels of customer care.
  • Qualifications: Qualified to Level 3 in Business Administration or equivalent experience.
What We Offer:
  • Salary range: £25,500 - £28,500 per annum, depending on experience.
  • 25 days of annual leave plus another 5 days once you reach 5 years of continuous service, plus bank holidays.
  • FLEXI TIME, ALLOWING UP TO AN ADDITIONAL 2 DAYS OF LEAVE PER MONTH.
  • TRAINING AND DEVELOPMENT OPPORTUNITIES.
  • ON THE JOB TRAINING FROM A SUPPORTIVE TEAM.
  • GENEROUS LOCAL GOVERNMENT PENSION SCHEME
  • GUARANTEED INCREMENTAL ANNUAL PAY INCREASES.
  • ACCESS TO A COMPREHENSIVE WELLBEING PACKAGE
  • CYCLE TO WORK SCHEME.
  • DISCOUNTS AT SELECTED COUNTY LEISURE CENTRES.
Why Join Us?

We are committed to supporting our employees' development and well-being. You will be part of a dedicated team making a real difference in the community. Enjoy a supportive work environment with opportunities for professional growth.



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