Head of Network Operations

1 month ago

Bracknell, United Kingdom Apex Elite Full time

We are looking for a Head of Network Engineering who will ensure the commercial & internal networks effectively support global business operations, delivering required performance and availability to support SLAs, providing appropriate security and compliance, whilst minimising costs. Responsible for maintenance, support and continuous improvement of existing networks. Responsibilities also include architectural design of new services including digital transformation to cloud services, and service improvements, establishing and maintaining global capabilities and management of third party suppliers. Building and developing team capability to deliver operational excellence.


Location: Bracknell, Berkshire.

This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 4 days per week as per our hybrid working policy.


Key responsibilities:


Support Services – delivering monitoring, alerting and reporting


  • Select, implement and drive value from monitoring tools on the different platforms.
  • Implement alerting, supported by Standard Operating Procedures, enabling pre-incident trend response and empowering global service teams to execute remedial action in line with service objectives.
  • Provide regular management service reports supporting SLA’s and delivering industry leading metrics.
  • Take ownership of Network Problems, perform root cause analysis and implement root-cause remediation.


Maintenance and development of customer facing and corporate networks and associated security


  • Ownership of global perimeter security, policies, platforms and regular testing
  • Continually review security threats and pro-actively mitigate prioritising business risk
  • Evaluate, approve and update hardware, software & firmware to maximise service, support and security
  • Monitor, review and optimise network performance to align cost and service
  • Maximise customer service confidence and support contractual requirements through network service improvement, delivering incident reduction.


Continuous improvement and documentation


  • Ensure capacity, availability and performance requirements are measured & achieved, delighting customers.
  • Review and adopt innovative technologies pro-actively, maintaining and leading capability against industry standards/benchmarks.
  • Manage the Disaster recovery mechanisms and processes, incl. backup services and emergency control procedures.
  • Drive out unnecessary complexity, improving standardisation and supportability.
  • Ensure all documentation is updated and maintained, providing reference material (i.e. SOPs & clear status).

  • Network Engineer

    10 hours ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About KCP NetworkKCP Network is a fast-growing tech company that specializes in network engineering and solutions. We are expanding our team and looking for experienced Network Engineers to join our Bracknell, UK, Head Office.Job SummaryWe are seeking a skilled Network Engineer to maintain and monitor our clients' networks, ensuring they operate efficiently....

  • Network Engineer

    7 hours ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About KCP NetworkKCP Network is a fast-growing tech company that specializes in network engineering and solutions. We are expanding our team and looking for experienced Network Engineers to join our Bracknell, UK, Head Office.Job SummaryWe are seeking a skilled Network Engineer to maintain and monitor our clients' networks, ensuring they operate efficiently....

  • Network Operations Professional

    3 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About the RoleWe are seeking a highly skilled Network Engineer to join our team at KCP Network. As a Network Engineer, you will play a critical role in maintaining and monitoring our clients' networks, ensuring they operate efficiently and effectively.Key ResponsibilitiesMaintain and monitor network infrastructure, identifying and resolving issues in a...

  • Network Operations Professional

    5 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About the RoleWe are seeking a highly skilled Network Engineer to join our team at KCP Network. As a Network Engineer, you will play a critical role in maintaining and monitoring our clients' networks, ensuring they operate efficiently and effectively.Key ResponsibilitiesMaintain and monitor network infrastructure, identifying and resolving issues in a...

  • Head of Distribution

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **As our new Head of Distribution you will spearhead transformative change, shaping the future of our Partnership. You will be responsible for leading the Distribution operations, emerging business strategy and delivering a cost effective and resilient supply chain.** **This role will challenge you to contribute to the development and delivery of the...

  • Network Engineer

    1 month ago

    Bracknell, United Kingdom KCP Network Full time

    We are expanding our Network Engineering teams and are looking to hire different-level Network Engineers who could work from our Bracknell, UK, Head Office. After successfully completing the probation period, you can become eligible for a form of hybrid working remotely at the Manager's discretion.The ideal candidate will be experienced in network...

  • Head of Distribution, Waitrose

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **As our new Head of Distribution you will spearhead transformative change in Waitrose and Partners, shaping the future of our **multi temperature grocery distribution. You will be responsible for leading the Distribution operations, emerging business strategy and delivering a cost effective and resilient supply chain.** **This role will challenge you to...

  • Network Engineer

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP network Full time

    About KCP NetworkKCP Network is a fast-growing tech company that provides network engineering services to clients across the UK and Europe. We are expanding our network engineering teams and are looking for experienced Network Engineers to join our team in Bracknell, UK.Job SummaryWe are seeking a skilled Network Engineer to maintain and monitor our clients'...

  • Network Engineer

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP network Full time

    About KCP NetworkKCP Network is a fast-growing tech company that provides network engineering services to clients across the UK and Europe. We are expanding our network engineering teams and are looking for experienced Network Engineers to join our team in Bracknell, UK.Job SummaryWe are seeking a skilled Network Engineer to maintain and monitor our clients'...

  • Head of Product Innovation

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **At a glance** **Contract Type**: Permanent **Location**:Based in Bracknell with hybrid working, will include travel to suppliers and London ***Salary Range**:£121,000.00 - £170,000.00 per annum **Level**:4 **About the role** We have a rare and exciting opportunity to join our Waitrose Innovation team as a Head of Production Innovation. As Head of...

  • Network Infrastructure Specialist

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About the RoleWe are seeking a highly skilled Network Engineer to join our team at KCP Network. As a Network Engineer, you will play a critical role in maintaining and optimizing our clients' networks, ensuring they operate efficiently and effectively.Key ResponsibilitiesMaintain and monitor our clients' networks, ensuring they are operating at optimal...

  • Network Infrastructure Specialist

    5 days ago

    Bracknell, Bracknell Forest, United Kingdom KCP Network Full time

    About the RoleWe are seeking a highly skilled Network Engineer to join our team at KCP Network. As a Network Engineer, you will play a critical role in maintaining and optimizing our clients' networks, ensuring they operate efficiently and effectively.Key ResponsibilitiesMaintain and monitor our clients' networks, ensuring they are operating at optimal...

  • Head of Quality, Regulatory

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **Contract Type**: Permanent **Location**: Based in Bracknell with hybrid working, will include travel to suppliers and London ***Salary Range**:£105,000.00 - £158,000.00 per annum **About the role** We have a rare and exciting opportunity to join our Waitrose Own Brand team as a Head of Quality, Regulatory & Technical. This is an inspiring role where...

  • Head of Retail Innovation

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **At a glance** - ** Working pattern/flexible working - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises.** - ** Salary range - The salary range for this role is set at...

  • Head of Physical Estate, Waitrose

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **At a glance** - ** Working pattern/flexible working - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises.** - ** Salary range - The salary range for this role is set at...

  • Head of End to End Planning

    3 months ago

    Bracknell, United Kingdom Head Office Full time

    **At a glance**: **Position**: Permanent **Working Location**: Bracknell/Hybrid **Salary**: £133k - £181k **About the Role**: At Waitrose, we are on a journey of transformation. The Head of End to End (E2E) Planning and Optimisation will be crucial in driving balanced, data-driven planning and decision-making across the core functions of our business,...

  • Network Engineer

    1 day ago

    Bracknell, Bracknell Forest, United Kingdom KCP Ltd Full time

    About KCP LtdKCP Ltd is a fast-growing tech company that is expanding its Network Engineering teams. We are looking for experienced Network Engineers who can work from our Head Office in Bracknell, UK.Job SummaryWe are seeking a skilled Network Engineer to join our team. The ideal candidate will have experience in network troubleshooting, be able to work...

  • Network Engineer

    1 day ago

    Bracknell, Bracknell Forest, United Kingdom KCP Ltd Full time

    About KCP LtdKCP Ltd is a fast-growing tech company that is expanding its Network Engineering teams. We are looking for experienced Network Engineers who can work from our Head Office in Bracknell, UK.Job SummaryWe are seeking a skilled Network Engineer to join our team. The ideal candidate will have experience in network troubleshooting, be able to work...

  • Network Operations Center Engineer

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Lorien Full time

    Job Summary Network Operations Center Engineer Lorien, a leading global life sciences company, is seeking a highly skilled Network Operations Center Engineer to join their team on a 3-6 month contract. As the first point of contact for operational and technical issues related to the network, you will be responsible for driving resolution through completion....

  • Network Operations Center Engineer

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Lorien Full time

    Job Summary Network Operations Center Engineer Lorien, a leading global life sciences company, is seeking a highly skilled Network Operations Center Engineer to join their team on a 3-6 month contract. As the first point of contact for operational and technical issues related to the network, you will be responsible for driving resolution through completion....