Customer Support Coordinator

2 weeks ago


Colchester, United Kingdom dormakaba Careers Full time

Company description:At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide.We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions.In the UK, we offer and training opportunities, as well career progression and support over 330 employees in the field as well as within our numerous different office locations.Job description:Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM, ERP or other commercial IT based systems?Our RTR brand, which is part of the dormakaba UK group, is looking for an additional Customer Support Coordinator to join us at our Wakes Colne branch near Colchester, Essex.A job that matters: Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components used in the installation, maintenance and repairs of automatic and manual doors from a variety of manufacturers. The role involves taking orders for parts and technical systems either via email or over the phone, so attention to ...



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