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Technical Support Engineer

4 months ago

Cheadle, United Kingdom Octagon Group Full time

Join our client as a Technical Support Engineer in Stockport, Greater Manchester.Are you a problem-solving pro with a passion for top-notch technical support? Our client is seeking a skilled Technical Support Engineer to join our team in Stockport, Greater Manchester.Our client is a leader in sales and support for Elemental Analysers and related instruments in the UK. They are also an award-winning manufacturer of Isotope Ratio Mass Spectrometer (IRMS) systems, contributing to vital research across diverse fields.What they need for the Technical Support Engineer job:Minimum 3 years' experience in technical supportStrong technical background and degree in scientific intrumentation.Proven track record in providing timely and accurate solutionsExcellent communication skillsProactive problem-solving mindsetYour Responsibilities for the Technical Support Engineer job:Provide direct technical support via various channelsBuild and maintain strong customer relationshipsCollaborate with internal teams to resolve complex issuesAssist on-site engineers and contribute to product improvementIdentify opportunities for process enhancement and continuous learningWhat We Offer the Technical Support Engineer job:Competitive salary & benefitsCompany bonus schemeGenerous holiday allowance and flexible hoursCompany pension and life assuranceOpportunities for travel and growthDynamic team environment with flat hierarchiesIf you're ready to showcase your technical expertise and commitment to customer satisfaction, apply now and be part of our innovative teamExciting Progression opportunitiesThis is a fantastic opportunity for a Technical Support Engineer in Stockport, Greater Manchester.If this role is of interest, please drop an email to or call Keelan on (phone number removed)