Customer Care Administrator

3 weeks ago


Nottingham, United Kingdom Cherry Professional - Relationship Led Recruitment Full time
Administrator | £22,500 | Lenton NG7 | Full time, Monday To Friday Excellent Benefit Package & Free ParkingA fantastic opportunity has arisen for an experienced Administrator to join a well established and successful team based in Lenton, NG7. The successful candidate will have at least 2 years experience, and be extremely dynamic as this is a crucial role for the businessWhat we're looking for:- Good time management skills- Good written and verbal communication skills- Good computer literacy- Good interpersonal skills- Self-motivated and able to work with minimal supervision- Attention to detailThe finer elements of the role include:- Completing administrative tasks surrounding the sales process – electronic file logging, emailing third parties and post-sales booking confirmation calls- Managing a central email inbox and dealing with / allocating incoming emails- Answering the central telephone line and assisting the client as required- Communicate with internal and external stakeholders to solve problems and maintain a smooth running of the service- Problem resolution and dealing with clients- Completion of client data entry and ensuring data is up-to-date and accurate- Distribution of sensitive data electronically in adherence to GDPR regulationsCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

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