Customer Service Advisor

3 weeks ago


Leicester, United Kingdom Path2 Solutions Ltd Full time

Path2Solutions are working with a client based in the heart of Liverpool who is seeking a professional Customer Service Advisors.Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and have built a strong and impressive reputation in relation to the quality and service they provide. The position is being offered as full time, permanent with working hours of 08.45 - 17.15 Monday to Friday and will be office based. Some of your main duties will include but not limited to:Answering all incoming callsProcess customer orders and deal with any queries and requestsProvide a first class service in relation to parts etc.Liaise with couriers, deliveries, returns, tracking details, complaints.Updating systemsProcessing carrier claimsWorking Hours - 08.45 – 17.15Pay Rate - £12.05 per hour  Skills you requireExcellent communication skillsAbility to work in a fast-paced environment Happy to work in ever-changing situationsA friendly and personable demeanourPassion for providing first-class customer serviceWhat you'll get in returnWorking for a small, supportive and friendly team25 day holiday plus 8 days bank holidaysShut down for ChristmasFree ParkingProgression opportunities



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