IT Support Technican
7 days ago
Title: IT Support Technician
Location: Wiltshire, BA15 - Hybrid
Salary: Up to 28K depending on experience plus excellent benefits
Company Information
An award-winning Managed Service Provider based in Bradford on Avon, Wiltshire, known for its people-focused culture, strong values, and vibrant work environment. The company has been independently recognised as a "Great Place to Work" and fosters a fun and engaging workplace.
The passionate and committed team embraces a hybrid work model, with Mondays and Tuesdays remote and the remainder of the week in the office for collaborative work.
Salary and Benefits:
- Up to 27K, depending on experience, plus excellent benefits
- Hybrid work model: 2 days remote, 3 days on-site
- Unlimited individual training opportunities
- Funding for accreditations and certifications
- 22 days holiday plus bank holidays (increasing by 1 day for each year of service)
- Birthday leave (in addition to annual leave)
- Spot bonuses
- Healthcare cash plan
- Twice yearly performance reviews and annual salary reviews
- Free on-site parking, on-site drinks fridge, air fryer, and staff break-out area
- Team events
- Excellent career progression opportunities
- Carbon-neutral company and certified "Great Place to Work"
The Role
As an IT Support Technician, you will play a key role in our award-winning helpdesk, providing exceptional customer service and technical support to over 300 businesses across the Southwest and the UK. You'll work closely with a growing team of seven IT Support Technicians, collaborating to solve challenges and exceed client expectations.
Working within a dynamic and fast-paced helpdesk environment, you'll have the opportunity to visit client sites as required, enhancing your skills and impact. You'll thrive in a supportive team committed to delivering top-tier customer support and service excellence.
Key Duties and Responsibilities:
- Manage and maintain Microsoft 365 environments, including SharePoint, Teams, and OneDrive.
- Support Microsoft Windows desktop operating systems, including installation, configuration, updates, and troubleshooting.
- Oversee the deployment, configuration, and management of Microsoft Windows Server environments and Active Directory to ensure secure and efficient operations.
- Diagnose and resolve issues related to antivirus software, networking, printers, and connectivity, ensuring minimal downtime and high service levels.
- Provide technical support and troubleshooting for Apple devices.
- Configure firewalls, routers, and other network security devices to maintain secure and efficient network operations.
Essential Experience & Qualifications:
- Proven experience working within a Managed Service Provider (MSP) environment
- 2+ years of experience in the following areas:
- Microsoft Windows and desktop operating systems
- Microsoft Windows Server and Active Directory
- Microsoft 365 administration, including SharePoint, Teams, and OneDrive
- Antivirus, networking, printers, and connectivity troubleshooting
- Support for Apple devices and operating systems
- Firewall and router configuration
Person Specification:
- Confident self-starter, capable of both team collaboration and independent work
- Outstanding customer service skills
- Ability to remain calm under pressure and manage conflicting priorities effectively
- Highly motivated to resolve customer issues promptly and efficiently
- Strong analytical and problem-solving skills
- Excellent troubleshooting skills
-
It Support Technican
3 weeks ago
Bradford-on-Avon, United Kingdom Wildcat Careers Ltd Full timeTitle: IT Support Technician Location: Wiltshire, BA15 - Hybrid Salary: Up to £28K depending on experience plus excellent benefits Company Information An award-winning Managed Service Provider based in Bradford on Avon, Wiltshire, known for its people-focused culture, strong values, and vibrant work environment.The company has been independently recognised...
-
IT Support Technican
4 weeks ago
Bradford-on-Avon, United Kingdom Wildcat Careers Ltd Full timeTitle: IT Support TechnicianLocation: Wiltshire, BA15 - HybridSalary: Up to £28K depending on experience plus excellent benefits Company InformationAn award-winning Managed Service Provider based in Bradford on Avon, Wiltshire, known for its people-focused culture, strong values, and vibrant work environment. The company has been independently recognised as...
-
IT Support Technican
3 days ago
Bradford-on-Avon, United Kingdom Wildcat Careers Ltd Full timeTitle: IT Support Technician Location: Wiltshire, BA15 - Hybrid Salary: Up to 28K depending on experience plus excellent benefits Company Information An award-winning Managed Service Provider based in Bradford on Avon, Wiltshire, known for its people-focused culture, strong values, and vibrant work environment. The company has been independently...
-
Dispensary Support Specialist
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeAbout the RoleAs a Dispensary Support Specialist at This is an IT support group, you will play a crucial role in supporting the pharmacy team in delivering high-quality patient care. Your responsibilities will include assisting with general reception duties, answering the telephone, and dealing with patient inquiries.Key DutiesTo interpret and accurately...
-
Support Services Officer
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeAdministrative Support RoleThis comprehensive assistant position requires an individual with strong administration/secretarial experience and excellent communication skills.Key Responsibilities:Waiting list management in accordance with the Patient Access Policy and support in the delivery of the 2 week wait and 18 week pathway targets.Responsibility for...
-
Care and Support Professional
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeAbout the OpportunityThis role offers a unique chance to provide holistic care to children and adults with complex physical health care needs. As a Complex Care Support Worker, you will be responsible for delivering high-quality care, assessing patient needs, and implementing care plans. You will work collaboratively with qualified nurses, patients, and...
-
Academic Support Assistant
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeAbout the JobWe are seeking a reliable and organized individual to support our exam periods as an Academic Support Assistant. As an important member of our team, you will assist with the efficient administration and invigilation of internal and external examinations for our students.This is a casual role, ideal for someone who can commit to working during...
-
Urology Support Specialist
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeJob DescriptionOur Clinical Administration Assistant will play a vital role in supporting the Urology Department at Royal Stoke University Hospital.Duties include exercising judgment in dealing with queries, supporting inpatient waiting list management, and planning/prioritizing tasks to ensure timely correspondence and document management.You will follow...
-
Housing and Support Worker
6 months ago
Bradford, United Kingdom Bridge-It Housing UK Team Ltd Full timeIf you are interested in the below role, please feel free to attend our open day between the hours of 10am - 3pm at our Bradford Office BD4 7NB Please note, valid driving license and right to work documentation are required for these roles **Who we are** Bridge-It Housing provides housing and support to families, single males and females. We do not...
-
Urology Support Assistant
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeJob Summary:We are seeking a skilled Urology Support Assistant to join our team at Royal Stoke University Hospital. The ideal candidate will have strong organizational skills and be able to work independently within established guidelines and protocols.About the Role:Manage inpatient waiting lists and plan, prioritize, and execute tasks to ensure timely...
-
HR Mi and Systems Lead
6 months ago
Bradford, United Kingdom Fruition IT Full timeJob Description**HR MI Support Lead** **Location: Bradford / hybrid** **Salary: £50,000** FruitionIT are recruiting for a dynamic and forward-thinking organization currently going through a major tech transformation. As the HR MI Support Lead, you will act as an SME within the People Services Team, taking lead over the group HR system. You will be...
-
Senior Solicitor
13 hours ago
Bradford, Bradford, United Kingdom Be-IT Ltd Full timeBe-IT Ltd is a leading Technology & Telecoms firm in London seeking a highly skilled In-house Real Estate Solicitor to join our team.About the JobThis role requires an experienced professional with a strong background in legal matters related to real estate to support our business growth.Key ResponsibilitiesAs In-house Real Estate Solicitor, you will:Deal...
-
Technical Support Associate
2 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Just IT Recruitment Full timeCompany OverviewAt Just IT Recruitment, we strive to deliver exceptional service and support to our clients. We are committed to hiring top talent who share our values and passion for delivering outstanding results.About the JobWe are seeking a Technical Support Associate to join our team. The successful candidate will be responsible for providing technical...
-
1st Line Support
6 months ago
Southend-on-Sea, United Kingdom Just IT Recruitment Full time**About the company**: Join our client’s team as a Second-Line Technical Support Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining their premium service, and enhancing client relationships. Reporting to the Service Desk Manager, you’ll lead efforts to provide advanced IT support, engage with...
-
Customer Service Support Expert
2 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Just IT Recruitment Full timeAbout the RoleWe are looking for a highly skilled and experienced Customer Service Support Expert to join our team. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.Key Responsibilities:Premier Client Engagement: Act as the primary point of contact, addressing enquiries and technical...
-
Legal Director
3 weeks ago
Stratford-upon-Avon, United Kingdom This Is An It Support Group Full timeWe have a fabulous opportunity for an experienced and highly motivated Private Client Legal Director (Solicitor or FCILEx with a minimum of 5+ years PQE) to join a friendly and professional team, however this is a niche role and we're seeking specialists who have experience working within the Agricultural sector. We require a passionate and technical...
-
Advanced IT Support Professional
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno IT Solutions:Couno IT Solutions is a leading provider of premium technology solutions, dedicated to delivering exceptional customer service and ensuring the highest level of technical support for our clients. We are committed to excellence and strive to provide innovative solutions that meet the evolving needs of our clients.We are seeking a...
-
Support Technician
3 weeks ago
Burton-on-Trent, United Kingdom Blues Point Ltd | IT Recruitment Full timeDevelopment & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...
-
Family Legal Support Specialist
1 month ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Clear IT Recruitment Full timeWe are seeking an Experienced Family Paralegal with a minimum of 6 months full-time experience after completing a degree to join our well-established and well-known office in Southend-On-Sea, Essex.The successful candidate should have strong communication skills and good organisational and time management skills. You must also be able to manage your workload...
-
Technical Support Expert
3 weeks ago
Southend-on-Sea, United Kingdom Couno ® IT Solutions Full timeAbout Couno ® IT Solutions:We strive for excellence in every aspect of our work, aiming to deliver top-tier technology solutions that enhance efficiency and performance.As a Technical Support Expert, you will play a pivotal role in resolving complex technical issues, maintaining our premium service, and fostering strong client relationships.Offer advanced...