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Library Officer

2 months ago

London, United Kingdom CRA GROUP LIMITED Full time

2 months contract with a local authority

Job Summary:

To deliver an efficient and effective public service in the library maintaining a high level of customer care; and to contribute to the Library Service s aim to provide the best quality and accessible library and information service to all members of the community.

Key Duties/Accountabilities:

To provide a high level of customer care welcoming customers and volunteers to the library introducing them to the range of services available joining new members carrying out reception and circulation desk duties and resolving any queries and complaints quickly in accordance with library regulations.

Assist the public with enquiries for information and provide user education and support using both electronic and paperbased resources; including assisting with access to council services

Operate all ICT facilities equipment and services in the library and assist customers in the use of public ICT. Ensure that equipment is working and any faults are reported following corporate procedures.

Essential Experience Required:

Experience of working with the public

Additional information to note:

Monday 1.307.15pm

Tuesday 1.307.15pm

Wednesday 9.303.15pm

Thursday 1.307.15pm

Friday 9.303.15pm

Saturday 9.005.15pm

The closing date for this position is 24/06/2024.



To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties and resolving any queries and complaints quickly in accordance with library regulations.