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Fleet Administrator

3 months ago


North Shields, United Kingdom Nigel Wright Group Full time
The RoleDelighted to be supporting a well established organisation with their search for a Fleet Administrator for a 12 month fixed term period.Duties:
  • Arrange short term hires for the customer and keep them updated of the progress. 
  • Co-ordinate short term hire insurance claims with the relevant customer departments when required. 
  • Review the fleet management shared inbox ensuring customers are responded to in a timely manner. 
  • Work within department KPI’s. 
  • Manage internal / external e-mails and Telephone enquiries
  • Manage all aspects of invoices 
  • Provide authorisation to external workshops, record the job information on the fleet management system.
  • Take ownership of customer hire issues 
  • Make vehicle bookings with external workshops; track these bookings and notify the customer or supplier of any changes. 
  • Tracking of the monthly vehicle schedule for both internal and external workshops and notify the customer of any late events. 
  • Deliver effective control of vehicle event dates when moving dates forward in the fleet management system. 
  • Arrange short term hires for both internal and external vehicles. Record hire vehicle damage in the fleet system to ensure costs are appropriately charged. 
  • Month end review of all daily hire data ensuring no blank fields and vehicles are up to date. 
  • Manage the internal short term hire fleet, moving vehicles between sites when required. 
  • Audit supplier service, quality and cost; rectifying any supplier issues. 
  • Manage vehicle recalls. 
  • Record vehicle movements in the fleet system. 
  • Quality check event documentation 
  • Management of V5 documents. 
The PersonThis is a fantastic opportunity for a data driven individual who is inquisitive and enjoys analysing data, whilst providing excellent customer service to their clients.Hybrid working is available, working 2 days from home once comfortable in the role. Core Competencies
  • Competent in MS Office, Word Excel and Outlook
  • Excellent communicator 
  • Data driven and inquisitive to challenge errors
  • Comfortable working in a team
  • Professional and adaptable to change
Next StepsIf you are interested in this role, please contact for further details.