Customer Operations Supervisor
1 week ago
An award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.
- Leading and motivating agents to provide the best possible level of customer service
- Assigning work effectively throughout the day to deal with the workload to meet the department SLAs
- Resolving customer escalations from the customer service team including effective management and resolution of complaints
- Actively monitor timekeeping and task adherence across the team, providing immediate feedback to individuals and highlighting any persistent concerns to the management team
- Supporting the onboarding of new customer service agents with training and advice on best practice and query solutions
- Communicating effectively any issues to the relevant internal department as appropriate
Essential experience:
- Experience supervising a corporate customer service / call centre team.
- Passion for delivering the highest possible outcome for customer queries
- Quick thinking, with excellent problem solving skills
- Comfortable working in a fast paced role
- Excellent written and verbal communication skills
- Ability to prioritise effectively and multi-task in a service driven environment
- Contact centre experience highly advantageous.
Salary: £27-32,000 plus benefits
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Customer Operations Supervisor
1 week ago
Hampshire, United Kingdom FinTech People Full timeJob DescriptionAn award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.Leading and motivating agents to provide the best possible level of...
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Customer Operations Supervisor
1 week ago
hampshire, United Kingdom FinTech People Full timeAn award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.Leading and motivating agents to provide the best possible level of customer...
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Customer Operations Supervisor
7 days ago
hampshire, United Kingdom FinTech People Full timeAn award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience. Leading and motivating agents to provide the best possible level of customer service...
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Customer Operations Supervisor
2 weeks ago
Hampshire, United Kingdom FinTech People Full timeAn award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.Leading and motivating agents to provide the best possible level of customer...
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Customer Operations Supervisor
3 days ago
Hampshire, UK, South East England, United Kingdom FinTech People Full timeAn award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.Leading and motivating agents to provide the best possible level of customer...
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Lead Bar Operations Supervisor
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Lead Bar Operations Supervisor
2 months ago
Hampshire, United Kingdom Warner Leisure Hotels Full timeSalary - £26,370 We are excited to present an excellent opportunity for a Lead Bar Operations Supervisor to become a part of our team at Warner Leisure Hotels. Benefits of Joining Us Potential for live-in accommodation Complimentary access to gym and leisure amenities Free meals or a 60% discount on food available on-site Access to a variety...
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Operations Manager
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Hampshire, United Kingdom Leisure (Operations) Full timeWe are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.As a Duty Manager at Places Leisure, you will play a key role in delivering our mission. You will be responsible for managing a large team, ensuring the efficient day-to-day running...
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Operations Manager
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Hampshire, United Kingdom Leisure (Operations) Full timeWe are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.As a Duty Manager at Places Leisure, you will play a key role in delivering our mission. You will be responsible for managing a large team, ensuring the efficient day-to-day running...
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Operations Manager
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Hampshire, United Kingdom Leisure (Operations) Full timeWe are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.As a Duty Manager at Places Leisure, you will play a key role in delivering our mission. You will be responsible for managing a large team, ensuring the efficient day-to-day running...
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Operations Manager
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Hampshire, United Kingdom Leisure (Operations) Full timeWe are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.As a Duty Manager at Places Leisure, you will play a key role in delivering our mission. You will be responsible for managing a large team, ensuring the efficient day-to-day running...
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Housekeeping Operations Supervisor
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Course Supervisor
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Hampshire, United Kingdom FootGolf Southwest Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Course Supervisor. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our outdoor activities.Key ResponsibilitiesProvide exceptional customer service and engagement to our customers.Prepare and serve refreshments and...
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Maintenance Supervisor
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Maintenance Supervisor
1 month ago
Farnborough, Hampshire, United Kingdom ABM UK Full timeJOB TITLE: Maintenance SupervisorLOCATION: Fluor, FarnboroughSHIFT PATTERN: Mon-Fri, 7-4, 8-6, 9-6 (rolling rota)SALARY: Up to £46,000 per annum ROLE OVERVIEW AND PURPOSEThis is a working site supervisors position to efficiently manage and support the continual running of this high-profile customers operating environment on a day-to-day basis at office...