Current jobs related to Customer Operations Supervisor - Hampshire - FinTech People

  • Store Operations Supervisor

    3 days ago

    Hampshire, United Kingdom Deichmann Shoes UK Full time

    Deichmann Shoes UK is seeking an experienced Store Operations Supervisor to join our team in Basingstoke. With a starting salary of £28,000, this role offers opportunities for career progression and professional growth.Responsibilities:Motivate and develop the team to achieve operational excellenceImplement and maintain high standards of customer service...

  • Manufacturing Operations Coordinator

    4 weeks ago

    Hampshire, United Kingdom Staffline Operations Full time

    Staffline Operations is seeking a highly skilled Manufacturing Administrator to join our team. As a key member of the Manufacturing Team, this role will provide administrative assistance to ensure that manufacturing paperwork is accurately and timely updated and maintained.The successful candidate will be responsible for managing, organising, updating and...

  • Production Supervisor

    4 weeks ago

    Hampshire, United Kingdom Amour Recruitment Full time

    Job DescriptionWe are seeking an experienced Operations Supervisor to join our client's team in Farnham. The ideal candidate will have a proven track record in operations management, with a strong focus on process improvement and customer satisfaction.The role involves:Leading the development and implementation of operational strategies to drive business...

  • Supervisor

    3 weeks ago

    Hampshire, United Kingdom Specsavers Full time

    Retail SupervisorSpecsavers SouthamptonCirca 26,000 per annum depending on experienceWorking hours: 40 hours per week to include weekendsOpportunities for further Progression & DevelopmentAccessible Transport LinksFriendly, Helpful & Supportive TeamStaff Events / Nights OutOptics experience is essential!As our Supervisor, you'll make sure that the store runs...

  • Bar Supervisor

    4 weeks ago

    Hampshire, United Kingdom The Ivy Collection Full time

    The Ivy Collection is seeking a skilled Bar Supervisor to join their team.This role offers an exciting opportunity to lead the bar operations in one of the UK's leading restaurant brands, with a history spanning over 100 years.As a key member of the team, you will be responsible for ensuring seamless service delivery and driving sales through effective...

  • Optical Supervisor

    3 weeks ago

    Hampshire, United Kingdom Specsavers Full time

    SupervisorSpecsavers Totton, HampshireFrom 24,500 plus bonusFull time - includes weekend workingBenefits include: Paid birthday off, health and wellbeing scheme, great development opportunitiesExperience Level: Most have Optical and leadership experienceThis role would be suitable for an experienced Optical Assistant with some leadership experience or an...

  • Supervisor

    1 month ago

    Ringwood, Hampshire, South East, United Kingdom Whistles Full time

    Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Collaborative and adaptable in their approach, our...

  • Manufacturing Team Supervisor

    4 days ago

    Hampshire, United Kingdom Redline Group Ltd Full time

    Job Title: Manufacturing Team SupervisorDescription: Redline Group Ltd is seeking a highly skilled Manufacturing Team Supervisor to join their Hampshire-based team. The ideal candidate will have experience leading teams in operational environments and possess strong planning skills to manage day-to-day activities. The successful applicant will be responsible...

  • Cafe Operations Manager

    4 weeks ago

    Hampshire, United Kingdom One Retail Full time

    We are recruiting a dedicated Cafe Supervisor to ensure the smooth operation of our High Street cafe on a part-time basis.Job DescriptionThe successful candidate will be responsible for maintaining a high standard of quality work, ensuring efficient operations, and providing excellent customer service. This is a contracted position of 16 hours per...

  • Apache Avionics Supervisor

    4 weeks ago

    Hampshire, United Kingdom Line Up Aviation Full time

    Our client has an opportunity for an Apache Avionic Supervisor to join them on a contract basis. The role of the Avionic Supervisor position will form part of a Maintenance, Repair and Overhaul (MRO) organisation within the company, working as part of a team in support of our key programmes. The individual will be responsible for ensuring established process...

  • Fine Dining Venue Supervisor

    4 weeks ago

    Hampshire, United Kingdom The Ivy Collection Full time

    About this role:We're on the hunt for a highly motivated Fine Dining Venue Supervisor to oversee the daily operations of our restaurant in the UK. If you're a natural leader with a passion for delivering exceptional customer experiences, we'd love to hear from you!This is a full-time position that offers a salary range of £45,000 - £60,000 per annum.In...

  • Course Supervisor

    7 months ago

    Hampshire, United Kingdom FootGolf Southwest Ltd Full time

    We are looking for An enthusiastic individual with a passion for outdoor activities and happy to work alone.Someone who is outgoing and will enjoy working in the sector.Confident and happy to engage with customers.The main requirement of this job is a complete willingness to learn over the need for experience.Someone looking to grow with the company and...

  • Chinook Aircraft Operations Supervisor

    4 weeks ago

    Hook, Hampshire, United Kingdom Morson Talent Full time

    Job Description: We are seeking a highly experienced Aircraft Mechanical Supervisor to join our team at RAF Odiham. In this role, you will be responsible for overseeing the maintenance, repair, and installation of systems on the Chinook aircraft, while also supervising a team of avionic and mechanical technicians.About the Role: As a key member of our team,...

  • Part Time Cafe Supervisor Position

    4 weeks ago

    Hampshire, United Kingdom One Retail Full time

    Are you looking for a new challenge as a Cafe Supervisor? We are seeking a skilled and experienced individual to join our team on a part-time basis. In this role, you will be responsible for managing the daily operations of our High Street cafe, including supervising staff and maintaining high standards of quality work.Key ResponsibilitiesEnsure efficient...

  • Warehouse Administration Manager

    4 weeks ago

    Hampshire, United Kingdom Staffline Operations Full time

    Staffline Operations is a leading provider of recruitment services, and we are currently seeking an experienced Manufacturing Administrator to join our team. This is an exciting opportunity to work in a fast-paced, dynamic environment where you will be responsible for providing administrative assistance to ensure that manufacturing paperwork is accurately...

  • Kitchen Operations Supervisor

    1 week ago

    Hampshire, United Kingdom Poacher Hook Full time

    Chef Management Position at Poacher HookWe are seeking an exceptional Chef Manager to lead our kitchen team and drive food quality and efficiency. Estimated Salary: £50,000 - £65,000 per annum.About the RoleThis is an exciting opportunity for a seasoned chef to take on a leadership position and shape the future of our kitchen operations. As a key member of...

  • Apache Mechanical Supervisors

    4 weeks ago

    Hampshire, United Kingdom Line Up Aviation Full time

    Our client has an opportunity for Apache Mechanical Supervisors to join them on a contract basis. The successful candidate must be capable of understanding and interpreting technical documents, drawings and associated publications. They must possess a working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, aviation...

  • Production Support Specialist

    4 weeks ago

    Hampshire, United Kingdom Staffline Operations Full time

    Staffline Operations is currently seeking an experienced Manufacturing Administrator to join our team. This is an exciting opportunity to work in a fast-paced, dynamic environment where no two days are the same.As a key member of the Manufacturing Team, the successful candidate will be responsible for providing administrative assistance to ensure that...

  • Operations Manager

    4 weeks ago

    Hampshire, United Kingdom Amour Recruitment Full time

    Company OverviewAmour Recruitment is proud to be partnering with a rapidly expanding Winery based in the picturesque region of Farnham, seeking an exceptional Operations Supervisor to join their dynamic team.

  • Aircraft Technician Supervisor

    7 days ago

    Hampshire, United Kingdom Indotronix Avani UK Full time

    As a highly skilled Aircraft Technician Supervisor, you will form part of a Maintenance, Repair and Overhaul (MRO) team at Indotronix Avani UK. The role involves direct control, oversight, mentoring and supervision of technicians in the execution of their maintenance activities. With a proven technical knowledge, you will plan, sequence, distribute and...

Customer Operations Supervisor

2 months ago

Hampshire, United Kingdom FinTech People Full time

An award winning company is seeking a Customer Service Supervisor/Team Leader to join its busy and high performing team. You will be responsible for leading and motivating a customer service team dealing with customer queries and ensuring an excellent customer experience.


  • Leading and motivating agents to provide the best possible level of customer service
  • Assigning work effectively throughout the day to deal with the workload to meet the department SLAs
  • Resolving customer escalations from the customer service team including effective management and resolution of complaints
  • Actively monitor timekeeping and task adherence across the team, providing immediate feedback to individuals and highlighting any persistent concerns to the management team
  • Supporting the onboarding of new customer service agents with training and advice on best practice and query solutions
  • Communicating effectively any issues to the relevant internal department as appropriate


Essential experience:


  • Experience supervising a corporate customer service / call centre team.
  • Passion for delivering the highest possible outcome for customer queries
  • Quick thinking, with excellent problem solving skills
  • Comfortable working in a fast paced role
  • Excellent written and verbal communication skills
  • Ability to prioritise effectively and multi-task in a service driven environment
  • Contact centre experience highly advantageous.


Salary: £27-32,000 plus benefits