Operations Manager

1 week ago


Hampshire, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.

As a Duty Manager at Places Leisure, you will play a key role in delivering our mission. You will be responsible for managing a large team, ensuring the efficient day-to-day running of the centre, and providing excellent customer service.

Key responsibilities include:

  • Managing and developing a team of staff to deliver exceptional customer service
  • Ensuring the centre is run efficiently and effectively, meeting our high standards
  • Driving up memberships and revenue growth
  • Preparing reports and attending meetings to ensure the centre is performing well
  • Representing Places Leisure and promoting our brand

We are looking for someone with excellent leadership and customer service skills, who is able to motivate and inspire a team. You will need to be flexible and able to work a variety of shifts, including evenings, weekends, and public holidays.

We offer a comprehensive benefits package, including:

  • Full Health & Fitness membership for you and your family
  • A bonus scheme for all colleagues
  • Flexible working arrangements
  • Opportunities for ongoing learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs
  • Discounts on activities, centre shop, and cafes

We are a large, diverse, and ambitious business, and we are looking for someone who is passionate about delivering exceptional customer service and leading a team to success.


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