Customer Service Representative

2 weeks ago

Colchester, United Kingdom Hydrec Full time

Job DescriptionCustomer Services Executive – Water SolutionsAre you a people person with a knack for organisation and problem-solving? Join a growing, innovative company leading the way in water treatment technologies and solutions.We’re looking for a Customer Services Executive to support our client’s busy sales and marketing team, managing customer enquiries, preparing quotes, processing orders, and making sure every client gets an exceptional experience from start to finish.What you’ll doRespond to customer enquiries and provide friendly, informed supportPrepare quotes, tenders, and order documentationManage our CRM and lead generation toolsCoordinate with fulfilment to ensure smooth deliverySupport after-sales care and build lasting relationshipsHelp manage key accounts and projectsWhat we’re looking forExcellent communication skills (written and verbal)Strong organisation and attention to detailConfident with Microsoft Office and CRM systemsExperience in a similar customer service or sales support roleA proactive, professional, and reliable attitudeWhy you’ll love it hereGrowing companyPension schemeFriendly, supportive team culture

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