Customer Service Representative
4 weeks ago
Job Title:Customer Service Representative Location:Colchester Hours: Full Time40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service. Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Thrifty process Answering phone calls and responding to emails Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities Work within Service Level Agreements to ensure the branch meets all its KPI objectives Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements. Skills, Experience, and Qualifications Required Excellent customer service and communication skills Strong administrative skills Proficient computer skills A full driving license (held for at least 12 months). About us: Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do APPLY NOW and joinusTPBN1_UKTJ
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Customer Service Representative
3 days ago
Colchester, United Kingdom Wave for KC talent Full time**Customer Service Representative - Full Time** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently recruiting for someone to join...
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Customer Service Representative
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Colchester, United Kingdom CM Core Solutions Full time**Customer Service Representative** **Full Time** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ - **Are you looking for a role where you can utilise your communication and people skills?**_ If you answered **YES **to all of the above, we want you! Our Colchester-based client is currently recruiting for someone to join...
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Customer Service Representative
4 weeks ago
colchester, United Kingdom Thrifty Car & Van Rental Full timeJob Title: Customer Service Representative Location: Colchester Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or...
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Customer Service Representative
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Colchester, United Kingdom Call Assist Full timestartrescue.co.uk is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...
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Customer Service Representative
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Colchester, United Kingdom Call Assist Full timestartrescue.co.uk is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...
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Customer Service Representative
5 days ago
Colchester, United Kingdom Call Assist Full timestartrescue.co.uk is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...
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Colchester, United Kingdom Call Assist Full timeStart Rescue is a very successful breakdown and travel insurance provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our...
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Customer Service Representative
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Colchester, United Kingdom Hydrec Full timeHydrec, Colchester, England, United Kingdom Customer Service Representative Direct message the job poster from Hydrec Founder & Director of Hydrec | Water Sector Headhunter Customer Services Executive – Water Solutions Are you a people person with a knack for organisation and problem-solving? Join a growing, innovative company leading the way in water...
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Customer Service Representative
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Colchester, United Kingdom Sekura Global Full timeSekura Global is an expert provider of innovative loss prevention solutions specializing in security tags. We partner with large retailers to develop discreet, easy to use products that offer a high level of security, protection, and peace of mind. Our mission is to be the world’s most innovative global retail security provider. We are seeking an...
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Customer Service Representative
3 days ago
Colchester, United Kingdom Sekura Global Full timeSekura Global is an expert provider of innovative loss prevention solutions specializing in security tags. We partner with large retailers to develop discreet, easy to use products that offer a high level of security, protection, and peace of mind. Our mission is to be the world’s most innovative global retail security provider. We are seeking an...
