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Account Manager

1 month ago

London, United Kingdom Utility People Full time

Are you highly commercial individual and have account management experience gained working for either an energy brokerage/ consultancy or energy supplier? We are looking for an Account Manager to join a fast-growing energy brokerage. As the Sales Account Manager, your primary responsibilities include managing existing accounts and resolving respective client issues. This includes analysis and summarising billing reports, identifying and escalating billing issues and responding to general account queries. You will also take the sole lead on managing change of tenancies (COTs) for customers. You will also be expected to sell flexible/ basket contracts. If you have B2B sales account management experience within the energy industry, apply for the role today

Key responsibilities:

  • Maintain client satisfaction with extremely hands-on account management
  • Conduct and manage end-to-end process of Change of Tenancy for all customers
  • Manage transfer objections
  • Use own leads / existing relationships to grow the business in quieter periods - commission paid
  • Cost Analysis
  • Managing Day to Day client issues & requests
  • Validation of billing reports
  • Achieve personal sales target of 2GW per quarter

Skills and experience required: 

  • 3 years Account Management experience within an energy brokerage/ consultancy or supplier