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Booking Clerk

4 months ago

Brighton, United Kingdom Morgan Hunt Recruitment Full time

We have a current opportunity for a Booking Clerk on a temporary basis. The position will be based in Brighton. For further information about this position please apply.

This is a multi-skilled role whereby the post-holder will be required to gain an up-todate knowledge of outpatient clinics to make, amend, and cancel outpatient appointments in line with the patients access policy and according to waiting time and clinical urgency. The post holder will handle incoming telephone queries from patients, GP's, and other hospital staff with a range of queries. The post holder will gain an in-depth knowledge for clinics within a designated specialty area but will also be expected to gain a broader knowledge of other clinics. This role will range from the registration of new patient referrals, to handling GP and patients queries for clinics to making/amending and cancelling appointments. The post holder will have an impact on a patient journey throughout all aspects of the outpatient booking process and will be responsible for recording all patient contact and bookings on the patient administration system.

Monday to Friday

£12 to £13 PH

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.