Outpatient Booking Clerk

2 weeks ago

Brighton, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**QAD/1108/0806** Role:
**Outpatient Booking Clerk / Administrator** Contract Length: Anticipated 3 months Location: Brighton, BN2 5BE PAY RATE: £11.85 PAYE TBC Full Time only - 37.5 hours per week Days - Monday to Friday Core Hours 8am to 4pm but flexible to 10am - 6pm Our client is looking to hire an Outpatient Booking Clerk / Administrator for approximately 3 months. An Outpatient Booking Clerk / Administrator is required to support the processing of Patient's referrals from GPs (accessing Careflow, eRS) and to book, amend and sometimes cancel outpatient appointments for patients via the telephone and to confirm these details by letter using the patient administration system if required. As the Outpatient Booking Clerk / Administrator you will have experience working in a similar role and previous Customer Service/Administration experience. We are looking for an Outpatient Booking Clerk / Administrator with broad computer literacy, knowledge of NHS specialities, and accuracy and attention to detail is important. As the Outpatient Booking Clerk / Administrator you will have the following responsibilities:

- To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician.
- To book, amend and sometimes cancel outpatient appointments for patients via the telephone and to confirm these details by letter using the patient administration system
- To answer telephone calls from patients, GP’s, and other staff, always maintaining confidentiality and ensuring that a patient focussed/professional service is maintained

As the Outpatient Booking Clerk / Administrator you will have worked in a similar role and will have the following skillset:

- Customer Service/Administration Experience
- Good standard of computer skills - full training will be given on the patients administration system
- Excellent verbal and written communication skills with the ability to communicate with patients/service users and staff at all levels of the organisation
- Ability to organise and prioritise own workload
- Ability to manage conflicting priorities
- Problem solving skills
- Ability to exercise discretion and ensure that patient confidentiality is maintained at all times
- NHS Administration Experience - desirable
- Experience of using the patient administration system - desirable
- Working knowledge of the patient access policy and national NHS targets - desirable

Contract Length: anticipated 3 months Full Time only - 37.5 hours per week Days - Monday to Friday Core Hours 8am to 4pm but flexible to 10am - 6pm PAY RATE: £11.85 PAYE TBC Location: Brighton, BN2 5BE. Interview Process: TBC

**Job Ref: QAD/1108/0806**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom Barker Ross Group Full time

    **Job Title**: - Outpatient Booking Clerk**Contract Type**: - Temporary**Location**: - Brighton - East Sussex**Industry**: - NHS**Contact Name**: - Ellie Uttley- **Contact Phone**: - 01522 551910**Date Published**: - 09-Jun-2023- Our client based in Brighton is part of the NHS and has an exciting opportunity for an Outpatient Booking Clerk to join...

  • Outpatient Booking Clerk

    7 days ago

    Brighton, United Kingdom Page Personnel Full time

    Immediately Available - Good communication skills **About Our Client**: This organisation is a large-scale entity within the public sector and government industry, specifically in the healthcare domain in the Brighton area. As an Outpatient Booking Clerk your responsibilities will include: - Manage and organise outpatient appointments efficiently -...

  • Outpatient Booking Clerk

    7 days ago

    Brighton, United Kingdom Page Personnel - UK Full time

    Immediately Available - Good communication skills **About Our Client**: This organisation is a large-scale entity within the public sector and government industry, specifically in the healthcare domain in the Brighton area. As an Outpatient Booking Clerk your responsibilities will include: - Manage and organise outpatient appointments efficiently -...

  • Outpatients Booking Clerk

    3 weeks ago

    Brighton, United Kingdom VNA Recruitment Full time

    VNA Recruitment are recruiting for a temporary Outpatient Booking Clerk for our client based in Brighton. Main Duties: * To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician * To book, amend and sometimes cancel outpatient appointments for patients via the...

  • Outpatient Booking Clerk

    4 weeks ago

    Brighton, United Kingdom Berry Recruitment Full time

    Outpatients Booking Clerk Start Date: ASAP Duration: 16 weeks (until 30th September 2024) Office Location: Brighton Hours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be considered Days: Monday to Friday (on-site only) Pay - £11.44 per hour Responsibilities: Data Input: The Outpatients Booking Clerk will be...

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom Berry Recruitment Full time

    Outpatients Booking Clerk Start Date: ASAP Duration: 16 weeks (until 30th September 2024) Office Location: Brighton Hours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be considered Days: Monday to Friday (on-site only) Pay - £11.44 per hour Responsibilities: Data Input: The Outpatients Booking Clerk will be...

  • Outpatients Booking Clerk

    2 weeks ago

    Brighton, United Kingdom VNA Recruitment Full time

    VNA Recruitment are recruiting for a temporary Outpatient Booking Clerk for our client based in Brighton.Main Duties: * To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician * To book, amend and sometimes cancel outpatient appointments for patients via the telephone and...

  • Outpatient Booking Clerk

    4 weeks ago

    Brighton, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date: ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be consideredDays: Monday to Friday (on-site only)Pay - £11.44 per hourResponsibilities:Data Input: The Outpatients Booking Clerk will be responsible for...

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date: ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be consideredDays: Monday to Friday (on-site only)Pay - £11.44 per hourResponsibilities:Data Input: The Outpatients Booking Clerk will be responsible for...

  • Outpatient Booking Clerk

    1 week ago

    Brighton, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date: ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimum of 30 hours) may be consideredDays: Monday to Friday (on-site only) Pay - £11.44 per hour Responsibilities: Data Input: The Outpatients Booking Clerk will be responsible for...

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom Randstad Perm Professionals Full time

    Role Summary: We are seeking a diligent and patient-focused Outpatient Booking Clerk to join our Clinical Administration team. In this multi-skilled role, you will manage outpatient clinic appointments, handle patient and GP queries, and maintain up-to-date patient records. Your efforts will ensure a smooth patient journey from referral to appointment. This...

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom Randstad Perm Professionals Full time

    Role Summary: We are seeking a diligent and patient-focused Outpatient Booking Clerk to join our Clinical Administration team. In this multi-skilled role, you will manage outpatient clinic appointments, handle patient and GP queries, and maintain up-to-date patient records. Your efforts will ensure a smooth patient journey from referral to appointment. This...

  • Outpatient Booking Clerk

    5 days ago

    Brighton, Brighton and Hove, United Kingdom Berry Recruitment Full time

    Outpatients Booking ClerkStart Date:ASAPDuration: 16 weeks (until 30th September 2024)Office Location: BrightonHours: Full-Time (37.5 hours per week) preferred; Part-Time (minimumof 30 hours) may be consideredDays: Monday to Friday (on-site only)Pay - £11.44 per hourResponsibilities:Data Input:The Outpatients Booking Clerk will be responsible for accurately...

  • Outpatient Booking Clerk

    2 weeks ago

    Brighton, United Kingdom Randstad Perm Professionals Full time

    Role Summary:We are seeking a diligent and patient-focused Outpatient Booking Clerk to join our Clinical Administration team. In this multi-skilled role, you will manage outpatient clinic appointments, handle patient and GP queries, and maintain up-to-date patient records. Your efforts will ensure a smooth patient journey from referral to appointment. This...

  • Outpatients Booking Clerk

    3 weeks ago

    Brighton and Hove, United Kingdom VNA Recruitment Full time

    VNA Recruitment are recruiting for a temporary Outpatient Booking Clerk for our client based in Brighton.Main Duties: * To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician * To book, amend and sometimes cancel outpatient appointments for patients via the telephone and...

  • Outpatient Booking Clerk

    7 days ago

    Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: T he post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...

  • Outpatient Booking Clerk

    4 weeks ago

    Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: T he post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...

  • Outpatient Booking Clerk

    2 months ago

    Brighton, United Kingdom 379 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: The post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...

  • Outpatient Booking Clerk

    2 months ago

    Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: T he post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...

  • Outpatient Booking Clerk

    3 weeks ago

    Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    University Sussex Hospitals Trust is recruiting for its busy elective outpatient booking service. The overall aim of the booking centre is to improve the efficiency of the service and the quality of the patient experience and has five key objectives: T he post holder will be expected to provide a service to all Trust-wide clinics. An up-to - date knowledge...