Head of Claims Operations
5 days ago
Head of Claims Operations
London
Negotiable Salary + Excellent Benefits
We are currently recruiting for a Head of Claims Operations on behalf of our client, a very well-established and highly regarded Lloyd's Syndicate.
The key purpose of the role is management of the oversight and operational performance of the Claims Team.
Key Responsibilities
- Management of the oversight and operational performance of the Claims Team, including design and adherence to SLAs / KPIs, design and monitoring of key controls, managing and remediation of exceptions, and working with the Claims Leadership team.
- Line management of the Claims Operations team, including recommendations for the re-design of function as needed, ensuring the development of enhanced standards across the wider claims function.
- Delivering Executive Level reporting and analytics to senior committees on which to take action, which support both top line and bottom line performance.
- Representing the company at monthly / quarterly committees as needed, including acting as project sponsor on key claims business change initiatives.
- Leading the strategic review and improvement of claims management processes to deliver appropriate customer outcomes.
- Acting as the key stakeholder with Lloyd's and the LMA to ensure appropriate business engagement and representation on all market claims related initiatives.
- Overseeing outsourced service providers, including third party experts and delegated authorities.
- Managing all first line Claims requirements, including (but not limited to) SOX, Lloyd’s, FCA / PRA / internal / external regulatory, and control environment.
Key Requirements
- Proven experience in a Claims Operations leadership role within the Lloyd's Market.
- Strong operational skills, including both business process and systems.
- Strong change management skills, including experience as either a project sponsor or Claims SME.
- Excellent communication skills, with the ability to influence stakeholders across all levels, including senior management.
- Strong financial acumen, with the ability to handle large and complex issues / data.
Keywords: Head of Claims Operations; Head of Claims Ops; Claims Operations Manager; Claims Ops Manager; Claims Operations Team Leader; Claims Operations; London Market; Lloyd's Market; Lloyd's Syndicate
We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk
-
Head of Claims Operations Manager
6 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob Title: Head of Claims OperationsJob Summary:We are seeking an experienced Head of Claims Operations to join our team at Claims Recruitment Services. The successful candidate will be responsible for managing the oversight and operational performance of the Claims Team, including design and adherence to Service Level Agreements (SLAs) and Key Performance...
-
Head of Claims Operations Manager
3 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob Title: Head of Claims OperationsJob Summary:We are seeking an experienced Head of Claims Operations to join our team at Claims Recruitment Services. The successful candidate will be responsible for managing the oversight and operational performance of the Claims Team, including design and adherence to Service Level Agreements (SLAs) and Key Performance...
-
Head of Claims Operations Manager
3 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob Title: Head of Claims OperationsJob Summary:We are seeking an experienced Head of Claims Operations to join our team at Claims Recruitment Services. The successful candidate will be responsible for managing the oversight and operational performance of the Claims Team, including design and adherence to Service Level Agreements (SLAs) and Key Performance...
-
Claims Operations Specialist
6 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims AnalystJob Summary:We are seeking a highly skilled Claims Analyst to join our team. The successful candidate will assist the Claims team in delivering a robust TPA oversight, and optimize team efficiency by delivering data, MI, and insights on TPA and Claims Department performance.Key...
-
Claims Operations Manager
7 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionJob Title: Quality Assurance ManagerCompany: Claims Recruitment ServicesJob Type: Full-timeLocation: RemoteAbout Us: We are a leading recruitment agency specializing in the insurance industry, providing top talent to our clients.About the Role:We are seeking an experienced Quality Assurance Manager to join our client's team. The successful...
-
Senior Claims Adjuster
1 day ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our claims team, you will be responsible for handling a portfolio of Financial Institutions and Directors and Officers Claims.Key ResponsibilitiesClaims Portfolio Management: Develop and implement effective tools, processes,...
-
Senior Claims Adjuster
1 day ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our claims team, you will be responsible for handling a portfolio of Financial Institutions and Directors and Officers Claims.Key ResponsibilitiesClaims Portfolio Management: Develop and implement effective tools, processes,...
-
Senior Claims Adjuster
4 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our claims team, you will be responsible for handling a portfolio of Financial Institutions and Directors and Officers Claims.Key ResponsibilitiesDevelop and Implement Risk Management Strategies: Building effective tools,...
-
Senior Claims Adjuster
4 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob SummaryWe are seeking a highly skilled Senior Claims Adjuster to join our team at Claims Recruitment Services. As a key member of our claims team, you will be responsible for handling a portfolio of Financial Institutions and Directors and Officers Claims.Key ResponsibilitiesDevelop and Implement Risk Management Strategies: Building effective tools,...
-
Claims Controller
3 months ago
London, United Kingdom Claims Recruitment Services Full timeClaims Controller (Operations) London Negotiable Salary + Excellent Benefits We are currently recruiting for a Claims Controller (Operations) on behalf of our client, a very well established and highly regarded Lloyd's syndicate. The key purpose of the role is to assist with and support the management and implementation of a global claims control framework,...
-
Claims Analyst
6 days ago
London, United Kingdom Claims Recruitment Services Full timeClaims Analyst London Negotiable Salary + Benefits We are proud to partner with an exciting, growing and dynamic Lloyd's Syndicate to recruit a Claims Analyst. The successful candidate will assist the Claims team in delivering a robust TPA oversight, and optimise team efficiency by delivering Data, MI and insights on TPA and Claims Department performance....
-
Senior Claims Adjuster
5 days ago
London, United Kingdom Claims Recruitment Services Full timeSenior Claims Adjuster London Negotiable Salary + Excellent Benefits We are currently recruiting for a Senior Claims Adjuster on behalf of our client, a very well established and highly regarded Lloyd's syndicate. The key purpose of the role is to handle a portfolio of Financial Institutions and Directors and Officers Claims, providing expert technical...
-
Claims Data Analyst
6 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims AnalystJob Summary:We are seeking a highly skilled Claims Analyst to join our team. The successful candidate will assist the Claims team in delivering a robust TPA oversight, and optimize team efficiency by delivering data, metrics, and insights on TPA and Claims Department performance.Key...
-
Claims Data Analyst
6 hours ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims Data AnalystJob Summary:We are seeking a highly skilled Claims Data Analyst to join our team. The successful candidate will assist the Claims team in delivering a robust TPA oversight, and optimize team efficiency by delivering data, metrics, and insights on TPA and Claims Department...
-
Claims Data Analyst
5 hours ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims Data AnalystJob Summary:We are seeking a highly skilled Claims Data Analyst to join our team. The successful candidate will assist the Claims team in delivering a robust TPA oversight, and optimize team efficiency by delivering data, metrics, and insights on TPA and Claims Department...
-
Claims Data Analyst
3 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims Data AnalystJob Type: Full-timeLocation: Remote (London-based company)About the Role:We are seeking a highly skilled Claims Data Analyst to join our team. As a Claims Data Analyst, you will play a crucial role in delivering data-driven insights to support our claims operations.Key...
-
Claims Data Analyst
3 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob DescriptionCompany: Claims Recruitment ServicesJob Title: Claims Data AnalystJob Type: Full-timeLocation: Remote (London-based company)About the Role:We are seeking a highly skilled Claims Data Analyst to join our team. As a Claims Data Analyst, you will play a crucial role in delivering data-driven insights to support our claims operations.Key...
-
Head of Claims Operations
2 days ago
London, Greater London, United Kingdom AIG Full timeTransforming Claims Operations at AIGAIG is seeking a seasoned professional to lead our Claims Operations team, driving excellence in claims management and customer outcomes. As the Head of Claims Operations, you will be responsible for overseeing the oversight and operational performance of the Claims Team, ensuring adherence to Service Level Agreements...
-
Head of Claims Operations
2 days ago
London, Greater London, United Kingdom AIG Full timeTransforming Claims Operations at AIGAIG is seeking a seasoned professional to lead our Claims Operations team, driving excellence in claims management and customer outcomes. As the Head of Claims Operations, you will be responsible for overseeing the oversight and operational performance of the Claims Team, ensuring adherence to Service Level Agreements...
-
Claims Business Manager
7 days ago
London, Greater London, United Kingdom Claims Recruitment Services Full timeJob Title: Claims Business ManagerJob Summary:We are seeking a highly skilled Claims Business Manager to join our team at Claims Recruitment Services. As a Claims Business Manager, you will be responsible for managing the performance of our Third Party Arrangements (TPA) supplier contracts.Key Responsibilities:Contract Management: Monitor adherence to agreed...