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Employee Engagement and Experience Manager

4 months ago

Exeter, United Kingdom Office Angels Full time

Are you a forward-thinking HR professional? Do you have a passion for driving positive change and creating a great workplace culture? Our client is seeking an Employee Engagement and Experience Manager to join their team. In this role, you will have the opportunity to shape and enhance the employee experience, ensuring that HR practises are aligned with organisational goals and priorities

JOB TITLE: Employee Engagement and Experience Manager

LOCATION:?Exeter

SALARY:?Circa £40,000 dependant on experience to be discussed on application

HOURS:?Monday-Friday 8:45am-5:30pm

BENEFITS:?This company is all about the culture and knows the importance of a positive working culture and looking after their employees.

  • 27 days of holiday per year (including two reset days) plus bank holidays and your birthday off.
  • Workplace pension - employer contribution increasing with length of service.
  • Training support and growth opportunities.
  • Quarterly awards for experience days.
  • Company events.
  • Long service awards.
  • The opportunity to travel.
  • Private health insurance.
  • Employee assistance programme, including 24-hour access to a GP.
  • Free eye test.
  • Salary sacrifice programmes for electric vehicles, cycle equipment and tech.
  • Subscription to online benefits and discount package.
  • Company bonus scheme.
  • Access to mental health first aiders and Diversity, Equity and Inclusion champions.

THE COMPANY:An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients.

THE ROLE:? As an Employee Engagement and Experience Manager you will play a key part in the HR team and have a people centric approach. As a trusted partner for employees, you will oversee the day to day HR operations, ensuring smooth and efficient processes. You will have an understanding of company needs, providing HR advice to support positive change and provide exceptional employee experience.

KEY DUTIES:

  • Act as a trusted and strategic partner within the company, understanding business needs and aligning HR processes and advice to support organisational goals.
  • Oversee day-to-day HR operations, ensuring smooth and efficient processes across the employee life cycle.
  • Ensure an 'outside in' approach across HR operations.
  • Provide a commercial and pragmatic approach to the advice & support you give.
  • Lead 2 direct reports.
  • Utilise HR metrics and analytics to inform decision-making, identify gaps and provide insights.
  • Continuously evaluate and improve HR processes, leveraging technology and best practices to enhance efficiency and effectiveness.
  • Champion a people-centric culture by developing and implementing initiatives that promote employee engagement, satisfaction, and retention.
  • Ensure HR policies and practices comply with legal and regulatory requirements, minimising risk and protecting the company.
  • Collaborate with managers to identify talent needs, develop succession plans, and support career development initiatives.
  • Understand the commercial aspects of the company and how HR operations can drive business performance and profitability.
  • Align workforce planning with business needs to ensure the company has the right talent to meet its operational objectives.
  • Design and manage programs that enhance employee lifecycle, including onboarding, training, development, recognition and off boarding.
  • Collaborate with department heads to ensure consistency and alignment in employee experience initiatives.
  • Implement feedback mechanisms to continuously improve the employee experience.
  • Monitor and evaluate key metrics to relating to employee engagement and experience and provide regular updates to the leadership team and wider business on these metrics.

THE CANDIDATE:

  • Excellent leadership and team management skills
  • Strong knowledge of HR principles, practises, and employment lawsCIPD level 5 qualified or qualified through experience
  • Highly motivated with a positive 'can do attitude'
  • Excellent time management and organisational skills
  • Exceptional communication skills, both verbally and written
  • Commercially astute

If you have a collaborative work ethic, positive?outlook, high levels of motivation and are looking for an exciting new opportunity?with a forward thinking modern company?then we would love to hear from you.

TO APPLY:Please either apply online, email your CV to or call to speak to Vicky and discuss the role in more detail

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.