Help Desk Coordinator

General * Receiving inbound calls C emails and making frequent outbound calls C emails; * Scheduling engineers to attend call outs and regularly updating them with their required jobs; * Generation and closure of scheduled work orders, daily; * Overseeing job completion in respect of in-house engineering and sub- contractor services; * Updating in-house systems and informing external clients regularly of updates; * Managing the helpdesk inbox efficiently daily; * Constant liaison with engineers, subcontractors and clients via phone/email; * PPM asset management planning via our databases; * Respond quickly and effectively to client queries; * Raising jobs and purchase orders daily; * Always providing excellent customer service; * Completing various admin tasks as requested.Requirements * Worked in a familiar field * Experienced working with CAFM (desirable) * Great communicational skillsOffer * Great working environment * Up to £30k * Benefits package