IT Support Analyst

2 weeks ago

London, United Kingdom Give a Grad a Go Full time
  • International working opportunities
  • Gym membership discount
  • Great working culture. Lots of company social groups with shared interests.
Looking for Graduate Tech jobs, IT  Engineer roles, or Information Technology opportunities in London? Want to work at a global insurance tech giant? This Tech Support Analyst role could be perfect for you – apply todayCompany profile – Global tech giantIn this Tech Support Analyst role, you will be joining  global giant in the insurance and tech (Insurtech) market. Their client list spans some of the biggest household names. They already have offices all over the world, over 500+ employees, and are in a period of rapid growth.This SAAS business powers their clients to success, with over £10 billion of transactions being managed on their platform every year.Job description - IT Support AnalystThis Tech Support Analyst is a people facing role, ensuring the success of the IT infrastructure for the business. You will support your colleagues in updating technologies, resolving issues, and ensuring efficiency.You will also spent much of your time on varied tech projects across the business, project managing things like implementation for example.This is a fast growth graduate role which can see you be trained/develop into a range of different roles from engineering, technical project management, people management; depending on your personal career goals.Key responsibilities – IT Support AnalystIn this Tech Support Analyst role, your tasks will include:
  • Working on support to learn IT Infrastructure and needs as a business and ensure its success
  • Supporting self hosted services and systems:
    • Troubleshooting performance issues and errors
    • Suggesting improvements and fixes
  • Maintaining and managing software delivery on 800+ Laptops and Virtual Machines
  • Project days to grow and learn, given projects to complete and manage across the business
  • Use of scripting languages to help build the management and orchestration of technical infrastructure
  • Designing solutions from a set of requirements
Job requirements - IT Support Analyst
  • A STEM or technical degree graded 2:1 or above from a top tier university
  • At least ABB at A-level, ideally in STEM subjects
  • Some work experience (i.e. internships) or experience of personal projects in the tech field
  • An interest in hardware would be beneficial
  • An understanding of some relevant technologies; windows server, linux server, infrastructure, Atlassian products (Jira, Bamboo etc), Networking (Wireless WANs), Azure
  • Excellent communication skills
Benefits of the job - IT Support Analyst
  • Competitive graduate salary of £33,000
  • International working opportunities
  • Bespoke training and development
  • As you progress you can get access to shares in the business
  • Gym membership discount
  • Vitality healthcare
  • Food and drinks provided in the office
  • Great working culture. Lots of company social groups with shared interests.
  • Big summer and Christmas parties
  • Hybrid working
  • Office is equipped with private spaces for personal purposes; prayer rooms, rooms for working mothers etc.
Looking for Graduate Tech jobs, IT  Engineer roles, or Information Technology opportunities in London? Want to work at a global insurance tech giant? This Tech Support Analyst role could be perfect for you – apply today

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