Hotel General Manager

2 days ago


Blackpool, United Kingdom James Webber Recruitment Ltd. Full time

Job Title: Hotel General Manager

Location: North West, UK

Salary: Competitive + Bonus & Benefits

About Us:

Our client is a leading hotel group renowned for delivering exceptional guest experiences. Located in the North West a flagship hotel, boasting over 150 bedrooms, extensive conference and event facilities, a state-of-the-art leisure club, and a vibrant food and beverage offering. With a turnover of £9m+.

The Role:

We are seeking an experienced and inspirational Hotel General Manager to lead a talented team and drive the continued success of this multi faceted property. You will have full accountability for the hotel's commercial performance, operational excellence, and guest satisfaction.

Key Responsibilities:

  • Develop and execute strategic plans to achieve and exceed revenue, profitability, and service quality targets.
  • Lead, inspire, and develop a team of department heads and employees, fostering a culture of excellence and collaboration.
  • Ensure the highest standards of guest service are consistently delivered across all departments.
  • Oversee the delivery of seamless operations in all areas, including accommodation, food & beverage, conference, and leisure facilities.
  • Build strong relationships with corporate clients, event organisers, and key stakeholders to maximise business opportunities.
  • Manage budgets effectively, ensuring cost control and optimising profitability.
  • Maintain compliance with all health, safety, and legal requirements.

What We’re Looking For:

  • A proven track record as a General Manager or Senior Operations Manager in a similar-sized property.
  • Strong commercial acumen with the ability to drive revenue growth and profitability.
  • Exceptional leadership and people management skills with the ability to inspire and motivate a large team.
  • A guest-focused approach, always striving to exceed expectations.
  • Experience in managing large-scale conference and event facilities is essential.
  • A hands-on, dynamic, and results-driven leader who thrives in a fast-paced environment.
  • Strong knowledge of financial management, including budget setting and P&L accountability.

What We Offer:

  • A competitive salary and bonus scheme.
  • Comprehensive benefits package, including pension contributions and health benefits.
  • Career development opportunities within a leading hotel group.
  • The chance to lead a flagship property and make a significant impact on its success.



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