Studio IT Support Admin

3 days ago


Manchester, United Kingdom Collabera Digital Full time

As a Studio IT Support Admin, you will serve as the backbone of our technology operations.You’ll tackle challenges, resolve issues, and foster a collaborative, innovative environment that keeps our teams focused on what they do best—creating extraordinary experiences.Key Responsibilities * Resolve IT support tickets efficiently, adhering to service level agreements. * Configure, maintain, and troubleshoot a range of mobile devices. * Oversee hardware and software setups, ensuring a smooth onboarding process for new employees. * Manage user accounts and permissions using Active Directory, Okta, and other IAM tools.Qualifications * Minimum 5 years of technical IT support experience in a corporate environment. * Strong understanding of Active Directory, Desktop Administration, and advanced troubleshooting techniques. * Proficiency in using ticketing systems for managing IT requests. * Experience with IAM solutions such as Okta



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